Verified Job
Real Estate
Assistant Property Manager- job post Drake Property Management
Real Estate
#802619
Remote / WFH
Drake Property Management
Job Description
Full job description
At Drake Property Management, we believe our employees and residents are at the heart of what makes our residential communities great places to live. We are looking for an experienced, proactive, and team-oriented Assistant Property Manager to support the effective day-to-day operation of our residential communities.
Position Overview
Reporting to the Senior Property Manager, the Assistant Property Manager plays a key role in the day-to-day management of the assigned portfolio. The role supports building operations, leasing and resident relations, financial administration, maintenance coordination, compliance, and overall property performance. The successful candidate will be highly organized, hands-on, and solutions-focused, with strong operational awareness and the ability to identify opportunities to improve efficiency, resident satisfaction, and property performance.
Responsibilities
Leasing & Resident Retention
Collaborate with the Leasing team throughout the leasing lifecycle, including applications, approvals, move-ins, move-outs, and showings as required.
Conduct property and suite tours and maintain strong knowledge of building features, amenities, services, availability, and conditions.
Property Operations & Administration
Maintain a strong working knowledge of building operations, systems, maintenance requirements, and property standards.
Ensure property policies, procedures, and operations are followed in accordance with Drake standards and applicable legislation.
Administer resident notices and support LTB-related processes in accordance with company procedures and legislation.
Support purchasing, purchase orders, vendor coordination, and contract administration.
Identify opportunities to improve processes, control costs, and enhance operational efficiency.
Motivate, train, supervise, and support Site Staff as required.
Supervise Site Staff to ensure timely and effective completion of work orders and preventative maintenance activities.
Financial Administration & Rent Collection
Monitor rent collection, delinquency, and accounts receivable activity.
Assist with resident follow-ups, payment arrangements, and collection activities in accordance with company policies and legislation.
Support invoicing, coding, approvals, reconciliations, and accurate financial data entry in Yardi Voyager.
Assist with budget tracking and expense monitoring, reporting variances and trends to management.
Resident Relations & Customer Service
Respond to resident inquiries, concerns, and complaints in a professional, timely, and solution-oriented manner.
Maintain strong resident relationships through regular communication, visibility, and proactive service.
Foster a culture of exceptional customer service across the property team.
Promote and support the use of the Rent Café Resident Portal and other resident communication tools.
Maintenance, Inspections & Health and Safety
At Drake Property Management, we believe our employees and residents are at the heart of what makes our residential communities great places to live. We are looking for an experienced, proactive, and team-oriented Assistant Property Manager to support the effective day-to-day operation of our residential communities.
Position Overview
Reporting to the Senior Property Manager, the Assistant Property Manager plays a key role in the day-to-day management of the assigned portfolio. The role supports building operations, leasing and resident relations, financial administration, maintenance coordination, compliance, and overall property performance. The successful candidate will be highly organized, hands-on, and solutions-focused, with strong operational awareness and the ability to identify opportunities to improve efficiency, resident satisfaction, and property performance.
Responsibilities
Leasing & Resident Retention
Collaborate with the Leasing team throughout the leasing lifecycle, including applications, approvals, move-ins, move-outs, and showings as required.
Conduct property and suite tours and maintain strong knowledge of building features, amenities, services, availability, and conditions.
Property Operations & Administration
Maintain a strong working knowledge of building operations, systems, maintenance requirements, and property standards.
Ensure property policies, procedures, and operations are followed in accordance with Drake standards and applicable legislation.
Administer resident notices and support LTB-related processes in accordance with company procedures and legislation.
Support purchasing, purchase orders, vendor coordination, and contract administration.
Identify opportunities to improve processes, control costs, and enhance operational efficiency.
Motivate, train, supervise, and support Site Staff as required.
Supervise Site Staff to ensure timely and effective completion of work orders and preventative maintenance activities.
Financial Administration & Rent Collection
Monitor rent collection, delinquency, and accounts receivable activity.
Assist with resident follow-ups, payment arrangements, and collection activities in accordance with company policies and legislation.
Support invoicing, coding, approvals, reconciliations, and accurate financial data entry in Yardi Voyager.
Assist with budget tracking and expense monitoring, reporting variances and trends to management.
Resident Relations & Customer Service
Respond to resident inquiries, concerns, and complaints in a professional, timely, and solution-oriented manner.
Maintain strong resident relationships through regular communication, visibility, and proactive service.
Foster a culture of exceptional customer service across the property team.
Promote and support the use of the Rent Café Resident Portal and other resident communication tools.
Maintenance, Inspections & Health and Safety
