Verified Job
Customer Support / TeleCaller
Assistant Manager SC Quality controlFood Safety
Customer Support / TeleCaller
#453895
Remote / WFH
Job Description
Overview
Main Purpose –
• Drive Food Safety Agenda in plant & ensuring compliance to FSSAI requirements applicable to industry.
• Ensuring that the product is dispatched as per the quality norms by administering hold & clear process in plant & 3P thereby complying to KC 14.
• Support driving Quality & Food safety systems in plant & NPD and other R&D trials.
Responsibilities
Accountabilities –
• Lead internal / external audits (AIB, FSSC, Personal Hygiene, Process audit, Food Safety) at Plant.
• Driving food safety agenda by doing monthly food safety audits & ensuring CAPA closure.
• Ensuring hygiene and sanitation standards are maintained in the plant.
• Conduct quarterly internal Food Safety audits along with QA manager and conduct management review meeting with Food Safety team to strengthen the systems.
• Ensuring compliance to FSSAI licensing, Schedule IV requirements as per PWC checklist
• Maintaining records of customer/consumer complaints. Build awareness around it to all, making action plans & closure of the same.
• Lead IPM and coordinate with pest control operator to ensure pest free plant
• Partner HR in imparting training to plant population on food safety, safety, personal hygiene, product & packaging quality as per training calendar
• Lead identification and execution of CAPEX for Q&FS requirements
• Lead assigned TPM circle & drive agenda as per plan. Participating in TPM activities for increased involvement in the functioning of the plant.
• Conducting regular audits of 3P/CFA to ensure FS and handling process compliances.
• Management Information system - Compilation and tracking of key quality performance indicators on daily, weekly and monthly basis
• Supporting the Quality manager in implementing best quality systems for the plant
• Contributing towards developing a quality focused culture
• Contributing towards effectiveness of Quality team by providing data points.
• Implementing of change initiatives and supporting continuous improvement in department
• Support Agro manager in Potato management process thru daily analysis of potato availability as per specs & potato planning for production and monthly audits of potato 3P to ensure storage & testing as per PepsiCo standards
• Coordinate with manufacturing for IPS audits & support for closure of actin points.
Job Dimensions – what is the scope of the role – volume, net revenue, budget, geography, number of customers, number of sites etc. for THIS role?
• Volume, NE & TE as per Pune COSO AOP
• Budget – QC AOP for Pune, CAPEX for Q&FS
• Total Manpower: Operatives & contractual
• Geography: Pune snacks plant, 3P WH, CFA
• AIB, Personal Hygiene, IPM audit, Food Safety
Qualifications
Key Skills/Experience Required –
• Experience of working in Quality Control/Assurance in food manufacturing units.
• Experience of preparing and implementing HACCP, FSSC, AIB in food processing facility.
• Tech in Food Tech/ENGG, Postgraduate in Food tech, MSc Microbiology, B. Tech in Dairy
Main interactions within & outside organization / External & Internal Environmental Factors – Key job roles both internally and externally that the jobholder interacts with on a daily, weekly, monthly basis. What is the nature of the interaction? What are the complexities of the environment in which this position exists?
• Interacting with cross functional team covering HR, Production, Agro, Maintenance, Commercial at different intervals basis function requirement at plant level
• Interacting with Purchase, CQA, R&D at corporate level
• Interacting with Incoming material vendors.
• Pest control agency
• Certification Body
• FSSAI officials
Main Purpose –
• Drive Food Safety Agenda in plant & ensuring compliance to FSSAI requirements applicable to industry.
• Ensuring that the product is dispatched as per the quality norms by administering hold & clear process in plant & 3P thereby complying to KC 14.
• Support driving Quality & Food safety systems in plant & NPD and other R&D trials.
Responsibilities
Accountabilities –
• Lead internal / external audits (AIB, FSSC, Personal Hygiene, Process audit, Food Safety) at Plant.
• Driving food safety agenda by doing monthly food safety audits & ensuring CAPA closure.
• Ensuring hygiene and sanitation standards are maintained in the plant.
• Conduct quarterly internal Food Safety audits along with QA manager and conduct management review meeting with Food Safety team to strengthen the systems.
• Ensuring compliance to FSSAI licensing, Schedule IV requirements as per PWC checklist
• Maintaining records of customer/consumer complaints. Build awareness around it to all, making action plans & closure of the same.
• Lead IPM and coordinate with pest control operator to ensure pest free plant
• Partner HR in imparting training to plant population on food safety, safety, personal hygiene, product & packaging quality as per training calendar
• Lead identification and execution of CAPEX for Q&FS requirements
• Lead assigned TPM circle & drive agenda as per plan. Participating in TPM activities for increased involvement in the functioning of the plant.
• Conducting regular audits of 3P/CFA to ensure FS and handling process compliances.
• Management Information system - Compilation and tracking of key quality performance indicators on daily, weekly and monthly basis
• Supporting the Quality manager in implementing best quality systems for the plant
• Contributing towards developing a quality focused culture
• Contributing towards effectiveness of Quality team by providing data points.
• Implementing of change initiatives and supporting continuous improvement in department
• Support Agro manager in Potato management process thru daily analysis of potato availability as per specs & potato planning for production and monthly audits of potato 3P to ensure storage & testing as per PepsiCo standards
• Coordinate with manufacturing for IPS audits & support for closure of actin points.
Job Dimensions – what is the scope of the role – volume, net revenue, budget, geography, number of customers, number of sites etc. for THIS role?
• Volume, NE & TE as per Pune COSO AOP
• Budget – QC AOP for Pune, CAPEX for Q&FS
• Total Manpower: Operatives & contractual
• Geography: Pune snacks plant, 3P WH, CFA
• AIB, Personal Hygiene, IPM audit, Food Safety
Qualifications
Key Skills/Experience Required –
• Experience of working in Quality Control/Assurance in food manufacturing units.
• Experience of preparing and implementing HACCP, FSSC, AIB in food processing facility.
• Tech in Food Tech/ENGG, Postgraduate in Food tech, MSc Microbiology, B. Tech in Dairy
Main interactions within & outside organization / External & Internal Environmental Factors – Key job roles both internally and externally that the jobholder interacts with on a daily, weekly, monthly basis. What is the nature of the interaction? What are the complexities of the environment in which this position exists?
• Interacting with cross functional team covering HR, Production, Agro, Maintenance, Commercial at different intervals basis function requirement at plant level
• Interacting with Purchase, CQA, R&D at corporate level
• Interacting with Incoming material vendors.
• Pest control agency
• Certification Body
• FSSAI officials
