Verified Job
Customer Support / TeleCaller
Assistant Manager Reinsurance Contracts
Customer Support / TeleCaller
#282146
Remote / WFH
Job Description
With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of MT/DE/ Assistant Manager, Reinsurance Contracts
We are looking for professionals with Reinsurance domain experience who have a good understanding of upstream and downstream of Reinsurance Contracts and Accounting.
Responsibilities
• Re-insurance Contract Set up basis information derived from Facultative Certificate
• Coordinate with broker/reinsurer/underwriter to get supporting documents, understanding reinsurance structure, analyzing and interpreting limits and various terms & conditions of contracts and accordingly entering into system
• Research and analyze the Premium discrepancies in order to clear Open transactions and items on Broker billing statements
• Respond to email /phone queries related to queries related above activities
• Follow-up with various departments to get supporting documents/ info for discrepancy resolution
• Identify opportunities and recommend solutions for process and automation enhancements
• Work as a team player to process any adhoc request in a timely manner
• Deliver quality customer service by researching and responding to all internal & external stakeholders inquiries quickly, effectively and professionally
• Escalate problems to senior staff members and or management as appropriate
Qualifications we seek in you!
Minimum qualifications
• B.Com
• Excellent Communication Skills
Preferred qualifications
• Prior Reinsurance Accounting and Contracts set up experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and
Welcome to the relentless pursuit of better.
Inviting applications for the role of MT/DE/ Assistant Manager, Reinsurance Contracts
We are looking for professionals with Reinsurance domain experience who have a good understanding of upstream and downstream of Reinsurance Contracts and Accounting.
Responsibilities
• Re-insurance Contract Set up basis information derived from Facultative Certificate
• Coordinate with broker/reinsurer/underwriter to get supporting documents, understanding reinsurance structure, analyzing and interpreting limits and various terms & conditions of contracts and accordingly entering into system
• Research and analyze the Premium discrepancies in order to clear Open transactions and items on Broker billing statements
• Respond to email /phone queries related to queries related above activities
• Follow-up with various departments to get supporting documents/ info for discrepancy resolution
• Identify opportunities and recommend solutions for process and automation enhancements
• Work as a team player to process any adhoc request in a timely manner
• Deliver quality customer service by researching and responding to all internal & external stakeholders inquiries quickly, effectively and professionally
• Escalate problems to senior staff members and or management as appropriate
Qualifications we seek in you!
Minimum qualifications
• B.Com
• Excellent Communication Skills
Preferred qualifications
• Prior Reinsurance Accounting and Contracts set up experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and
