Assistant manager
Job Description
The Maharaja Sawai Man Singh II Museum Trust is situated within the City Palace, Jaipur. The Trust plays a key role in preserving the artistic, historical, and cultural traditions of Jaipur while facilitating public access, education, and appreciation of the rich legacy of the region. With a multidisciplinary team working across collections, outreach, conservation, education, and events, the Trust’s vision is to be the globally recognised creative and cultural heart of Jaipur.
About the Role
The Assistant Manager will work closely with the Lead – Technology on the ongoing digital transition of the Museum Trust. The role involves supporting and enhancing existing digital infrastructure and systems, managing day-to-day IT operations, and assisting with new digital initiatives undertaken by the institution. The position requires a hands-on approach, coordination with internal teams and external vendors, and the ability to support non-technical users in a public-facing cultural environment.
Responsibilities
• Systems & Platform Support
• Assist in day-to-day management of digital platforms including ticketing systems and access control hardware, website backend and CMS coordination (non-developmental).
• Support basic data exports, reports, and reconciliations from ticketing and visitor systems.
• Dashboard management - RazorPay, DLT Platforms, InfoBip portal and other telecom integrations, QR Tiger etc.
• Managing institutional accounts on Google Workspace for Non-Profits, Google Ad Grants, BigTech Nasscomm Foundation.
• Digital signage and display systems.
• In addition to managing existing digital infrastructure, the candidate will be expected to assist Lead, Tech in identifying and acquiring more digital solutions specific to the needs and requirements of the institution.
