Assistant logistics

Department: Logistics / Operations
Location: Gurgaon JMD megapolis
Employment Type: Full-time Role OverviewLooking for a detail-oriented Logistics Executive who is strong in
Excel, data entry, courier coordination, shipment tracking, and daily logistics
operations. The candidate should be able to manage dispatch data, coordinate with
courier partners, maintain reports, and ensure smooth order movement from warehouse
to customer. Key Responsibilities
Manage daily logistics operations including order dispatch, shipment tracking, and
delivery coordination.
Coordinate with courier partners for pickup, delivery status, delays, RTO, NDR, and
shipment-related issues.
Maintain accurate logistics data in Excel, Google Sheets, ERP, or internal systems.
Prepare daily, weekly, and monthly reports related to dispatch, delivery performance,
pending shipments, RTO, courier charges, and exceptions.
Perform accurate data entry for orders, AWB numbers, courier details, invoices, returns,
and delivery updates.
Follow up with courier partners for delayed, stuck, lost, or damaged shipments.
Coordinate with warehouse, customer support, sales, and accounts teams for smooth
order processing.
Track courier performance and highlight issues such as high RTO, late delivery,
incorrect billing, or pickup failure.
Verify courier bills, freight charges, weight discrepancies, and shipment data.
Support reverse logistics, customer returns, replacement shipments, and claim
documentation.
Maintain proper records of POD, shipment proof, courier communication, and escalation
history.Ensure timely updates to internal teams regarding shipment status and operational
issues. Required Skills
Strong knowledge of MS Excel is mandatory