Verified Job
Sales
Assistant Head- Retail Sales (Jewellery)
Sales
#10765
Remote / WFH
Proviso Manpower Management Pvt Ltd
Job Description
Key ResponsibilitiesSales & Revenue Management
Drive achievement of monthly, quarterly, and annual sales targets across retail stores
Monitor store-wise sales performance and implement strategies for business growth
Ensure high conversion rates, ATV (Average Ticket Value), and customer retention
Analyse sales trends and prepare performance reports for management review
Retail Operations
Ensure smooth functioning of retail stores with adherence to SOPs and brand standards
Coordinate with store managers for inventory planning, merchandising, staffing, and customer handling
Monitor store audits, operational compliance, and process implementation
Support new store launches and expansion activities
Team Management
Lead, mentor, and motivate store managers and sales teams
Conduct regular performance reviews and training sessions
Identify manpower requirements and coordinate with HR for hiring and onboarding
Build a high-performance sales culture across stores
Customer Experience
Ensure premium customer service and relationship management
Handle escalations and resolve customer concerns effectively
Implement customer engagement initiatives to improve loyalty and repeat business
Strategy & Reporting
Work closely with senior management on retail growth strategies
Track KPIs, productivity metrics, and operational efficiencies
Prepare daily, weekly, and monthly MIS reports
Desired Candidate Profile
Bachelor’s degree in Business Administration, Retail Management, or related field
7+ years of experience in retail sales, preferably in jewellery, luxury, fashion, or lifestyle retail
Strong understanding of retail operations and team management
Excellent leadership, communication, and interpersonal skills
Strong analytical and problem-solving abilities
Ability to manage multiple stores and teams efficiently
Proficiency in MS Excel and retail reporting systems
Preferred Skills
Multi-store retail management experience
Strong sales planning and target achievement background
Experience in luxury retail/customer relationship management
Ability to work in a fast-paced and growth-oriented environment
Pay: ₹80,000.00 - ₹100,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Experience:
Retail Sales Operations: 7 years (Preferred)
Work Location: In person
Drive achievement of monthly, quarterly, and annual sales targets across retail stores
Monitor store-wise sales performance and implement strategies for business growth
Ensure high conversion rates, ATV (Average Ticket Value), and customer retention
Analyse sales trends and prepare performance reports for management review
Retail Operations
Ensure smooth functioning of retail stores with adherence to SOPs and brand standards
Coordinate with store managers for inventory planning, merchandising, staffing, and customer handling
Monitor store audits, operational compliance, and process implementation
Support new store launches and expansion activities
Team Management
Lead, mentor, and motivate store managers and sales teams
Conduct regular performance reviews and training sessions
Identify manpower requirements and coordinate with HR for hiring and onboarding
Build a high-performance sales culture across stores
Customer Experience
Ensure premium customer service and relationship management
Handle escalations and resolve customer concerns effectively
Implement customer engagement initiatives to improve loyalty and repeat business
Strategy & Reporting
Work closely with senior management on retail growth strategies
Track KPIs, productivity metrics, and operational efficiencies
Prepare daily, weekly, and monthly MIS reports
Desired Candidate Profile
Bachelor’s degree in Business Administration, Retail Management, or related field
7+ years of experience in retail sales, preferably in jewellery, luxury, fashion, or lifestyle retail
Strong understanding of retail operations and team management
Excellent leadership, communication, and interpersonal skills
Strong analytical and problem-solving abilities
Ability to manage multiple stores and teams efficiently
Proficiency in MS Excel and retail reporting systems
Preferred Skills
Multi-store retail management experience
Strong sales planning and target achievement background
Experience in luxury retail/customer relationship management
Ability to work in a fast-paced and growth-oriented environment
Pay: ₹80,000.00 - ₹100,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Experience:
Retail Sales Operations: 7 years (Preferred)
Work Location: In person
