Assistant Front Desk Manager

Position Overview:

To ensure smooth operation of the Front Office. Must provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards established by the management team for the satisfaction of all internal and external guests. Must be willing to work shifts and weekends if needed. Must be able to deal calmly and professionally with the public and staff in all situations.

Job Skills Requirements:

Must be able to work in both a team environment and independently
Be Personable and friendly
Be able to multi task
Be organized
Be able to stand for up to 8 hours at a time
Be able to work any shift (AM/PM)
Good communication skills
Working knowledge of reservation systems
Basic computer knowledge
Description of Duties:

Greeting and always acknowledging Guests (apply 10 foot rule – within 10ft of the guest acknowledge them with a smile and speak to the guest)
Answering of phones (a mile on your face puts a smile in your voice)
Taking inputting reservations by phone and email.
Check in Guests/Check out Guests
Responding to guest inquiries
Follow through on guest requests
Cashier related duties
Maintain the cleanliness of the front and back offices
All reception and administrative duties as requested by senior management
Responding to requests inquiries from team members from other departments.
Additional tasks as assigned by senior management

COVID-1+ precaution(s):

Remote interview process
Work Remotely

No
Job Types: Full-time, Temporary
Contract length: 5-6 months

Pay: $17.00-$23.66 per hour

Schedule:

8 hour shift
Day shift
Every Weekend
Holidays
Night shift
Work Location: In person

Expected start date: 2025-05-12 Read more