Assistant FB Manager

Role : Assistant FB Manager

Department : FB Service

Location : Noida

Experience : 12-17 years

Candidates working with premium hotel chain as Assistant FB Manager in the present role must only apply.

Share your resume and professional photograph at careers@radissonmbd.com

AREAS OF RESPONSIBILITY

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies

Develops and implements strategies for achieving food and beverage goals

Leads and participates in food and beverage projects as requested by the General Manager or Director of Food and Beverage.

Assists in managing food and beverage outlets
Audits and maintains food safety, including ensuring food-handling employees have necessary safety certifications

Responds to food safety inspections and reports

Participates in periodic inventory of food and beverage inventories

Tracks use of hotel foodstuff and requests changes in order amounts to maximize efficiency

Menus-suggest, review, and approve changes, set pricing

Ensures outlets meet or exceed brand standards

Reviews guest complaints and responds as appropriate

Tracks the completion of training new outlet management

Works with food vendors and purchasing to maintain high food quality

Establishes relationships with food vendors and negotiates pricing where possible

Attends vendor fairs and participates in food tastings

Assists Accounting with any vendor disputes regarding invoices and payment

Communicates effectively with guests, management, employees, and regional office
Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources

Works closely with Restaurant and Kitchen Managers to maximize revenue while meeting or exceeding guest expectations

Communicates to corporate internal communications successful on-site programs

Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitalityAdheres to hotel policies and procedures

Attends work on time and as scheduled

Follows hotel grooming and hygiene standards

Minimise safety hazards by following all safety rules and procedures

Keeps Manager promptly and fully informed of all problems or unusual matters of significance

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

Requirements

Familiarity with both the front and back of the house

Minimum Of 10 Years Food And Beverage Management Experience

Culinary program diploma required, bachelor’s degree preferred

Experience managing to brand standards
Skills

FB service Read more