Assistant Executive Housekeeper | London

Job description
Assistant Executive Housekeeper - London

At Kimpton Fitzroy London, we are looking for an Assistant Executive Housekeeper to join our growing team.

A "London Hotel Like No Other," Kimpton Fitzroy London is an iconic 1+th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury's Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

As an Assistant Executive Housekeeper, we will support you to:
• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

We are looking for an Assistant Executive Housekeeper to support the Executive Housekeeper with the effective and efficient running of the housekeeping team, with direct accountability for defined processes within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.

You will assist The Executive Housekeeper to ensure the housekeeping team maintain high quality standards, following IHG 5S Way of Clean standards and departmental KPI's, spot check the Floor Housekeeper / Room Attendant according to IHG standards whilst monitoring and checking the VIP arrival / ensuring housekeeping are meeting all requirements/ Front Office are being kept informed of status.

What we need from you:
• To have led a team in a hotel department for 2+ years in a similar environment
• Proven track record with success at coaching and training and implementation of process and audit
• Proven record of self initiative and demonstrating capability to lead a team.
• Demonstrates collaboration with other departments.
• Shows awareness of market trends and has the ability to implement new initiatives.
• Thorough knowledge of statutory regulations ensuring the business is always operated within the law.

Technical Skills Knowledge
• Understanding of systems to support driving results - Opera, Microsoft suite.
• Knowledge of service optimization tool such as LQA and knowcross
• Demonstrates relevant functional experience and good knowledge of relevant topics.

We are committed to offer and provide our Assistant Executive Housekeepers with a competitive salary and a large range of benefits:
• Competitive Salary Plus great IHG perks!
• 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (pro rata)
• We provide every employee company sick pay and life insurance.
• Subsidised childcare support.
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores - all the way from retail to cinema
• Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!
• Most importantly, we'll help you grow, and develop you as an individual.

You must meet the legal requirements to work in the UK.

At IHG Hotels Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Read more