Assistant Client Manager – B2C Interior

Assistant Client Manager – B2C Interior

Company: D’LIFE Interiors
Position: Assistant Client Manager – B2C Interior
Locations: HSR Layout, Whitefield & Yelahanka, Bangalore
Department: Client Management / Sales
Employment Type: Full-Time

Job Summary

We are looking for a customer-focused and proactive Assistant Client Manager to handle B2C residential interior clients across HSR Layout, Whitefield, and Yelahanka. The role involves understanding client requirements, coordinating with internal teams, managing follow-ups, and ensuring a smooth customer experience throughout the interior project journey.

Key Responsibilities

Handle B2C residential interior enquiries and understand client requirements.
Communicate with clients through calls, meetings, WhatsApp, and other channels.
Understand client preferences, budget, space requirements, and expectations.
Assist the Client Manager in managing customer relationships from enquiry to project handover.
Coordinate with Interior Designers, Sales Teams, Project Teams, and other departments.
Schedule client meetings, design discussions, and site visits.
Follow up with prospective clients and support lead conversion.
Explain design concepts, product details, project timelines, and processes to clients.
Prepare and share quotations, proposals, and other client-related documents.
Maintain regular follow-ups and keep clients updated on project progress.
Handle customer queries and coordinate with the concerned teams for timely resolution.
Maintain accurate records of client discussions, requirements, follow-ups, and project status.
Assist in resolving customer concerns and maintaining high customer satisfaction.
Collect customer feedback and support the team in obtaining positive reviews and referrals.
Support the Client Manager in achieving sales and customer satisfaction targets.
Requirements

Any Bachelor's degree
1–4 years of experience in Client Management, Customer Relationship Management, Sales, or Interior Design.
Experience in B2C / residential interiors will be an added advantage.
Excellent verbal and written communication skills.
Strong customer-handling and relationship-building abilities.
Good negotiation and problem-solving skills.
Ability to manage multiple clients and follow-ups simultaneously.
Basic knowledge of MS Office, CRM tools, WhatsApp, and other digital platforms.
Willingness to travel locally for client meetings/site visits when required.
Key Skills

B2C Client Management
Customer Relationship Management
Communication Skills
Sales & Lead Conversion
Client Follow-up
Negotiation
Problem Solving
Team Coordination
Customer Satisfaction
Time Management
Residential Interior Knowledge
Preferred Candidate Profile

Candidates with experience in Interior, Real Estate, Furniture, Home Décor, or related B2C industries are preferred.
Strong customer-facing personality with a professional approach.
Target-oriented and comfortable working in a fast-paced environment.
Ability to build long-term relationships with clients.
Strong ownership, follow-up, and coordination skills.
Work Locations

HSR Layout | Whitefield | Yelahanka – Bangalore

Join D’LIFE Interiors and build your career in the growing residential interior industry.

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person