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AR Caller Fresher Medical BillingNight Shift
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#225353
Remote / WFH
Job Description
AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.
Duties and Responsibilities:
• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post-call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, and use appropriate codes to be used in documentation of the reasons for denials/underpayments
Knowledge preferred for potential candidates:
• accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities/call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts
• Basic working knowledge of computers.
• Prior experience of working in a medical billing company and the use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• We are hiring fresh graduates as well as experienced resources
Company Benefits:
• 5 Days working
• Fix working Hours
• Achievable targets
• Paid Birthday Leave
• Friendly Environment
• Mediclaim for employees
Job Type: Full-time
Duties and Responsibilities:
• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post-call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, and use appropriate codes to be used in documentation of the reasons for denials/underpayments
Knowledge preferred for potential candidates:
• accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities/call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts
• Basic working knowledge of computers.
• Prior experience of working in a medical billing company and the use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• We are hiring fresh graduates as well as experienced resources
Company Benefits:
• 5 Days working
• Fix working Hours
• Achievable targets
• Paid Birthday Leave
• Friendly Environment
• Mediclaim for employees
Job Type: Full-time
