Verified Job
IT / Software / Data Analyst
Applications Analyst- job post Cobra Enterprises
IT / Software / Data Analyst
#741585
Remote / WFH
Cobra Enterprises
Job Description
Full job description
Become a part of the Cobra Family:
Cobra Enterprises is a family owned and operated, fast growing business. Cobra values offer a safe and respectful work environment. Looking after employees is one of our main priorities, that is why we offer a competitive benefits package, bi-annual bonuses, competitive salaries, and we like to ensure that our employees take the time they need for vacation. Cobra employees also enjoy opportunities for career growth and development, the benefits of our recognition program, and a fun team environment bringing families together.
Overview of Position:
The Applications Analyst supports the organization’s business systems and day to day operations. This role acts as a bridge between business departments, IT, vendors, and system users to ensure applications are reliable, secure, well documented, and aligned with operational needs. The position also supports reporting, process improvement, user training, system documentation, and application lifecycle activities including upgrades, enhancements, testing, and issue resolution.
Key Responsibilities:
Provide day-to-day support for business applications, troubleshoot user issues, manage application access, monitor system performance, and coordinate issue resolution with internal IT resources and vendors.
Work with departments to gather requirements, map current and future-state processes, identify system gaps, and recommend practical improvements to workflows, data quality, and application use.
Develop test plans, coordinate user acceptance testing, validate system changes, support releases and upgrades, and document outcomes to reduce business disruption.
Managed stakeholder expectations and execute effective communication strategies.
Support data accuracy, reporting needs, system integrations, imports/exports, and data validation activities across core business applications.
Create and maintain user guides, process documentation, training materials, and knowledge base content; support users through training and change adoption activities.
Other duties as assigned by the IT Manager
Preferred Qualifications:
A degree or diploma in Computer Science, Information Technology or related field.
2+ years of experience in a similar role.
Ability to maintain a high level of confidentiality and discretion
Strong problem solving and root cause identification skills
Intermediate to advanced knowledge in computer systems
Exceptional communication skills, both written and verbal
Ability to clearly articulate messages to a variety of audiences while maintaining strong relationships
Flexible and adaptable; able to work in ambiguous situations
Acute business acumen and understanding of organizational issues and challenges
Working in a construction environment would be considered an asset
Experience with the any of the following application platforms or disciplines would be considered an asset
Microsoft Dynamics ERP Platforms
Microsoft CRM Platforms
Microsoft SharePoint Online
Microsoft PowerApps
Desired Designations/Certifications/Licenses:
Microsoft 365 Certifications
Microsoft Dynamics Certifications
Business Analysis Certification
Relevant vendor-specific application certification.
Become a part of the Cobra Family:
Cobra Enterprises is a family owned and operated, fast growing business. Cobra values offer a safe and respectful work environment. Looking after employees is one of our main priorities, that is why we offer a competitive benefits package, bi-annual bonuses, competitive salaries, and we like to ensure that our employees take the time they need for vacation. Cobra employees also enjoy opportunities for career growth and development, the benefits of our recognition program, and a fun team environment bringing families together.
Overview of Position:
The Applications Analyst supports the organization’s business systems and day to day operations. This role acts as a bridge between business departments, IT, vendors, and system users to ensure applications are reliable, secure, well documented, and aligned with operational needs. The position also supports reporting, process improvement, user training, system documentation, and application lifecycle activities including upgrades, enhancements, testing, and issue resolution.
Key Responsibilities:
Provide day-to-day support for business applications, troubleshoot user issues, manage application access, monitor system performance, and coordinate issue resolution with internal IT resources and vendors.
Work with departments to gather requirements, map current and future-state processes, identify system gaps, and recommend practical improvements to workflows, data quality, and application use.
Develop test plans, coordinate user acceptance testing, validate system changes, support releases and upgrades, and document outcomes to reduce business disruption.
Managed stakeholder expectations and execute effective communication strategies.
Support data accuracy, reporting needs, system integrations, imports/exports, and data validation activities across core business applications.
Create and maintain user guides, process documentation, training materials, and knowledge base content; support users through training and change adoption activities.
Other duties as assigned by the IT Manager
Preferred Qualifications:
A degree or diploma in Computer Science, Information Technology or related field.
2+ years of experience in a similar role.
Ability to maintain a high level of confidentiality and discretion
Strong problem solving and root cause identification skills
Intermediate to advanced knowledge in computer systems
Exceptional communication skills, both written and verbal
Ability to clearly articulate messages to a variety of audiences while maintaining strong relationships
Flexible and adaptable; able to work in ambiguous situations
Acute business acumen and understanding of organizational issues and challenges
Working in a construction environment would be considered an asset
Experience with the any of the following application platforms or disciplines would be considered an asset
Microsoft Dynamics ERP Platforms
Microsoft CRM Platforms
Microsoft SharePoint Online
Microsoft PowerApps
Desired Designations/Certifications/Licenses:
Microsoft 365 Certifications
Microsoft Dynamics Certifications
Business Analysis Certification
Relevant vendor-specific application certification.
