Application Support Engineers (Udaipur)

We are hiring Application Support Engineers to join a Top US MNC building and operating large-scale enterprise platforms, cloud-native applications, SaaS products, and mission-critical business systems.
This is an opportunity to work with a globally recognized organization while collaborating with distributed engineering, cloud operations, and product teams supporting applications used by thousands to millions of users worldwide.
Location100% Remote
Start DateImmediate to 4 Weeks
What You'll Do
- Monitor, troubleshoot, and resolve application issues across production, staging, and testing environments.
- Investigate incidents, service disruptions, performance bottlenecks, and user-reported issues.
- Perform root cause analysis and collaborate with engineering teams to implement long-term fixes.
- Support application deployments, releases, upgrades, and maintenance activities.
- Work closely with software engineers, DevOps teams, cloud engineers, product managers, and customer success teams.
- Manage incident, problem, and change management processes.