Animal Care Officer

Permanent Part Time opportunity available (14.50hrs/week)
Cert III in Companion Animal Services, or equivalent experience with the ability to obtain.
Working with Children Blue Card
LGO2 ($34.05 - $37.08 per hour + superannuation) based on skills, qualifications and experience


Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains close to $+ billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.

We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.

Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.

Our Vision: A globally connected community driven by lifestyle and nature.

Our Purpose: Grow Townsville

Our Values: Safety, Excellence, Respect, Value, Enjoyment

About The Role

This position plays a key role in providing frontline service to the Townsville Community on behalf of the organisation through the provision of timely and accurate information, processing of lost animals, reuniting owners and pets, and the care of animals in the shelter, and working collaboratively across Council to champion our purpose of Growing Townsville and to deliver the Corporate Plan in consultation with the Townsville Community.

The role will participate in coaching, mentoring, and training to ensure appropriate and sufficient skills and knowledge are developed to be effective in the general husbandry of all animals in care and to ensure animals are reunited with their owners.

This position in Part time working 14.5 hours per week across Friday, 8.00am to 4.30pm and Saturday 8am to 3pm.

This role is fast paced and predominantly field based and will provide coverage to front counter services when required.

About You

Our ideal applicant will have proven experience in animal husbandry, animal handling and animal industry with advanced level of knowledge and skills to critically assess the behaviour of dogs and cats for suitability in rehoming.

You will have strong cross platform communications skills providing mentorship and support to a team of Animal Care Attendants on Saturday, whilst applying sound judgement to make decisions about animals within the facility.

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.

For Further Information Review The Position Description.

Closing Date: 11.45pm, Sunday + February 2025

What We Offer

17.5% annual leave loading
Up to 5 weeks annual leave (pro-rata)
Up to 3 weeks Personal/Carers Leave (pro-rata)
14 weeks paid Parental Leave (pro-rata)
Domestic and Family Violence Leave
Natural Disaster Leave
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Learning and Development opportunities
Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
Employee Loyalty Program offering discounts at selected local businesses
Employee Assistance Program
The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.


We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. Read more