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Analyst Wealth Onboarding Consultant

Mumbai, Maharashtra
Customer Support / TeleCaller
#376990
Remote / WFH

Job Description

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Analyst - Wealth Onboarding Consultant
T
TIAA GBS India
Mumbai, Maharashtra
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8 hours ago
Full–time
Analyst - Wealth Onboarding Consultant
The Wealth Onboarding Consultant supports the onboarding and development programs for Wealth associates. As a recognized subject matter expert, this job reviews staff training and development needs and monitors the development of training programs to improve individual and organizational performance

Key Responsibilities and Duties
• Administers programs to enhance the skills of the organization's employees.
• Maintain database of newly hired Wealth associates to track and update criteria required for production
• Manages required entitlements including those requiring unique specifications based on role type
• Submits and confirms requests for access to internal systems and hardware
• Identifies and implements process enhancement opportunities including automation
• Develops constructive and cooperative working relationships with other employees.
Educational Requirements
• University (Degree) Preferred
Work Experience
• No Experience Required
Physical Requirements
• Physical Requirements: Sedentary Work

Career Level
5IC

Function Overview: TIAA India Supervision & Wealth Business Enablement Team in India

The TIAA Wealth business is undergoing large transformation through its multi-year growth strategy that centers around growing our advisory segment, improving the team's productivity, containing expenses and incorporating known business changes, such as platform transformation.

To support this growth across the size and scale of the business, the Business Enablement team is being stood up and expanding globally to focus efforts on reporting and analytics, process transformation, change management, and associate onboarding and assignment of clients to advisors.

Through our partnership with TIAA India, we are ensuring our growth is across both of our key TIAA locations, the US and India, to leverage talent and drive efficiencies through a follow the sun operating platform.

Position Summary and Impact:

Position Summary:

The Wealth Onboarding Consultant supports the onboarding and development programs for Wealth associates. As a recognized subject matter expert, this job reviews staff training and development needs and monitors the development of training programs to improve individual and organizational performance.

Functional Responsibilities:
• Administers programs to enhance the skills of the organization's employees.
• Maintain database of newly hired Wealth associates to track and update criteria required for production
• Manages required entitlements including those requiring unique specifications based on role type
• Submits and confirms requests for access to internal systems and hardware.
• Identifies and implements process enhancement opportunities including automation.
• Develops constructive and cooperative working relationships with other employees.

People Responsibilities:

None

Financial/Budget Responsibilities:

None

Job Requirements And Qualifications:

Required Education:

Other

University (Degree) Preferred

Preferred Education:

Required Experience:

1-3 years

Preferred Experience:

Experience, Skills and Abilities:

Experience:
• Proven track record in high volume, high paced data centric processing environment, preferably focused on wealth management or related businesses.

Skills:
• Proficiency in spreadsheet software (e.g., Microsoft Excel)
• Basic knowledge of database management systems
• Communication skills (for clarifying data decencies and quality assurance)
• Ability to performs regular quality checks and demonstrates a keen attention to detail.
• Collects and analyzes data and has excellent organization, reporting, and project management skills.

Special skills or Certifications:

NRF

#LI-RK1

Related Skills

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

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