Amazon Careers 2024 | Jobs In Kolkata | Customer Care|

Amazon Recruitment 2024

We are looking for a highly motivated and customer-oriented Customer Care Representative to join our team. The ideal candidate will be able to provide excellent customer service to Amazon customers via phone, chat, and email. They will also be responsible for resolving customer issues in a timely and efficient manner.

Amazon Careers

Responsibilities:
• Provide excellent customer service to Amazon customers via phone, chat, and email
• Resolve customer issues in a timely and efficient manner
• Gather customer information and troubleshoot problems
• Escalate issues to the appropriate team as needed
• Maintain a positive and professional demeanor at all times

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Skills:
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to remain calm under pressure
• Proficient in Microsoft Office Suite Read more