AM - TECHNICAL WRITER
Job Description
Key Responsibilities:
• Create, edit, and maintain technical documentation, manuals, and SOPs.
• Develop user guides, API documentation, FAQs, release notes, and training materials.
• Work closely with product, development, QA, and operations teams to gather technical information.
• Translate complex technical concepts into clear and easy-to-understand content.
• Ensure all documentation follows company standards, formatting, and compliance guidelines.
• Review and update existing documents regularly for accuracy and improvements.
• Manage documentation repositories and version control.
• Coordinate with internal stakeholders for content approvals and updates.
• Conduct research and understand product workflows for accurate documentation.
• Support knowledge management initiatives and documentation processes.
Required Skills:
• Excellent written and verbal communication skills.
• Strong command of English grammar, punctuation, and technical writing standards.
• Experience in creating technical documentation and SOPs.
• Knowledge of documentation tools like Confluence, MadCap Flare, MS Office, Google Docs, or similar platforms.
• Basic understanding of APIs, SDLC, software applications, or technical systems.
• Ability to understand technical concepts quickly.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and deadlines efficiently.
Preferred Qualifications:
• Bachelor’s degree in English, Journalism, Technical Communication, Computer Science, or related field.
• Experience in IT, SaaS, Software, or Technology industry preferred.
• Familiarity with Agile/Scrum environment is an added advantage.
• Experience with CMS tools or documentation management systems preferred.
Pay: ₹20,495.00 - ₹30,000.00 per month
Work Location: In person
