Airline Ticketing Specialist
Job Description
Job Type: Full-time
Not a remote job!
Airline Ticketing Experience is must.
Punjabi and Hindi is a must
Key Responsibilities
Handle airline ticket reservations, reissues, exchanges, and refunds using GDS (Amadeus).
Issue both domestic and international tickets with accuracy and attention to fare rules.
Provide fare quotes, apply markups, and ensure competitive pricing for clients.
Manage PNRs, ghost segments, RBD checks, and O&D strategies effectively.
Liaise with consolidators and airline partners for fare negotiations and support.
Maintain up-to-date knowledge of airline policies, ADM prevention, and IATA/industry guidelines.
Support the sales team with group fares, multi-city bookings, and special requests.
Ensure excellent customer service and timely delivery of tickets to clients
Qualifications
Minimum 1–2 years of hands-on GDS ticketing experience (Amadeus preferred).
Strong knowledge of fare rules, refunds, reissues, and airline policies.
Experience handling multi-city itineraries and group fares.
Excellent communication skills.
Ability to work independently and under pressure in a fast-paced environment.
Detail-oriented with strong problem-solving skills.
Why Join Us?
Be part of a well-established agency with 34 years of trusted service.
Opportunity to expand your expertise with complex itineraries and global markets.
Competitive compensation package.
Opportunity to earn Commission.
Supportive, professional, and multicultural team environment.
How to Apply:
Send your resume and a brief cover letter to [email protected] with the subject line: Ticketing Specialist – Calgary I Your Name
Job Type: Full-time
Ability to commute/relocate:
Calgary, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
Have you handled airline ticket reservations, reissues, exchanges, and refunds using GDS (Amadeus, Sabre) ?
Experience:
Airline Ticketing: 1 year (required)
Work Location: In person
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