AGM|Pre|Paid Marketing

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Customer Care Executive
1 month
India
Rajasthan
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ID: 201717
Published 1 month ago by Vodafone Idea Limited
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Jaipur, Rajasthan, India
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Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

AGM- Prepaid Marketing

Function / Department

Marketing

Location

Rajasthan

Band

M2

Job Purpose

Driving Customer Upgrades, Customer Engagement, UL/Non UL Net Additions and Tertiary upliftment through the UL Non UL product interventions

Key Result Areas/Accountabilities

The Prepaid Marketing Specialist will have the following key job responsibilities accountabilities -

1. Ownership of the Prepaid Revenue (CPR)

2. Driving Unlimited Net Adds - Working on inputs like Inflow from Gross/ New Recruits etc. and working on Renewals of existing Unlimited Customers

3. Arresting Base churn through various initiatives like Recharge winback, Data/ Voice Seeding etc.

4. Base Management - Identifying the right segmented offer based on Consumer's usage recharge Behaviour

5. Push Digital sales by analysing Customer Recharge Behaviour

6. Deliver 4G User Additions to drive 4G Data Market Share (DMS)

7. Monthly planning to set the KPI Targets

8. Be part of Monthly/Quarterly/Annual Revenue Planning team with designing marketing initiatives on the same

+. Plan and Execute Usage Retention initiatives along with CVM team and Sales team

10. Execution of various communication initiatives that would positively impact the Revenue deliverables

11. Identify market trends and Key opportunities for better execution of Prepaid products in different geographies across APT

12. Product Launch for UL non UL | working in coordination with IN team UAT team along with formulating GTM Planning communication plan for New products

13. Analysis of Product Interventions with BI team

14. Competition Tracking

The role entails a lot of Analytical skills and Business Acumen to identify opportunities based on Data Consumer Insights. Market visits to get consumer retailer insights form an integral part of the role. The role also involves a high degree of execution capabilities, which would involve working with Cross-functional teams.

Core Competencies, Knowledge, Experience

1. Post Graduate MBA with 3-5 years' experience

2. Analytical and Data crunching skills

3. Communication and presentation skills

4. Go to market

5. Understanding of Prepaid Charging Systems (IN/IT)

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group Vodafone partnership Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

AGM- Prepaid Marketing

Function / Department

Marketing

Location

Rajasthan

Band

M2

Job Purpose

Driving Customer Upgrades, Customer Engagement, UL/Non UL Net Additions and Tertiary upliftment through the UL Non UL product interventions

Key Result Areas/Accountabilities

The Prepaid Marketing Specialist will have the following key job responsibilities accountabilities -

1. Ownership of the Prepaid Revenue (CPR)

2. Driving Unlimited Net Adds - Working on inputs like Inflow from Gross/ New Recruits etc. and working on Renewals of existing Unlimited Customers

3. Arresting Base churn through various initiatives like Recharge winback, Data/ Voice Seeding etc.

4. Base Management - Identifying the right segmented offer based on Consumer's usage recharge Behaviour

5. Push Digital sales by analysing Customer Recharge Behaviour

6. Deliver 4G User Additions to drive 4G Data Market Share (DMS)

7. Monthly planning to set the KPI Targets

8. Be part of Monthly/Quarterly/Annual Revenue Planning team with designing marketing initiatives on the same

+. Plan and Execute Usage Retention initiatives along with CVM team and Sales team

10. Execution of various communication initiatives that would positively impact the Revenue deliverables

11. Identify market trends and Key opportunities for better execution of Prepaid products in different geographies across APT

12. Product Launch for UL non UL | working in coordination with IN team UAT team along with formulating GTM Planning communication plan for New products

13. Analysis of Product Interventions with BI team

14. Competition Tracking

The role entails a lot of Analytical skills and Business Acumen to identify opportunities based on Data Consumer Insights. Market visits to get consumer retailer insights form an integral part of the role. The role also involves a high degree of execution capabilities, which would involve working with Cross-functional teams.

Core Competencies, Knowledge, Experience

1. Post Graduate MBA with 3-5 years' experience

2. Analytical and Data crunching skills

3. Communication and presentation skills

4. Go to market

5. Understanding of Prepaid Charging Systems (IN/IT)

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group Vodafone partnership
Vodafone Idea Limited
Vodafone Idea Limited
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