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Verified Job Clerical - Administrative

Advocate Aurora Rehab Clerical Aid

West Clarkston-Highland, Washington
Clerical - Administrative
#799761
Remote / WFH
Advocate Aurora

Job Description

Job highlights
Identified by Google from the original job post
Qualifications
Licensure, Registration, and/or Certification Required:
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required
High School Graduate
Typically requires 1 year of experience in health care, public relations or health care education
Demonstrated customer service skills
Strong communication and organizational skills
Ability to engage people in a warm and positive way
Intermediate computer skills including experience with word processing, spreadsheet software, data entry and keyboarding
Must sit, stand, walk, lift, squat, bend, twist, kneel, and reach above shoulders throughout the workday
lift up to 50 lbs
from floor to waist
from waist to overhead
push/pull with 30 lbs. of force
with a second person present
Must have functional speech, hearing, and sight
Exposed to electrical and chemical hazards as well as blood and body fluids; therefore must have ability to wear protective clothing as needed
Responsibilities
Supports the efficiency of the Licensed Therapy Provider and the smooth functioning of the rehabilitation department
Responsible for direct patient contact activities under the supervision of the licensed provider such as patient positioning and transfers, preparation and application of therapeutic modalities, follow through on routine patient exercises or start up on exercise equipment, assisting with crutch walking and gait training
Improves therapist efficiency by starting patient treatments when patients are overlapped and utilizing other problem solving strategies
Communicates well with patients and therapists, anticipants patient and therapist needs and conveys patient concerns, status changes and response to treatment with the appropriate therapist
Performs registration, scheduling, cashiering, admitting and follow-up of patients to ensure they are cared for in the most efficient and courteous manner
Coordinates patient appointments with other areas or physician offices as needed
Performs reception/clerical duties which includes answering phones, taking messages, transferring calls, greeting, registering and scheduling patients, billing, faxing, photocopying, assembling patient medical records, opening, sorting and routing incoming mail
Review therapy orders in the electronic medical records system and ensures patients are routed appropriately
Maintain department files, binders, records, logs, etc
Process billing/reimbursement forms and other department records
Completes insurance verifications and authorizations
Tracks and follows up on need for reauthorizations
Monitor the therapy environment to ensure it meets patient experience standards
Orders, stocks, and organizes therapy equipment and supplies
Stocks and disposes linens as appropriate
Monitors department office equipment and troubleshoots minor problems
Cleans and disinfects gym/treatment areas, equipment, tables, wheelchairs, walkers, pool, hydrotherapy unit, etc. according to established standards
Performs routine maintenance/safety checks and completes work orders
lift up to 10 lbs
lift and carry up to 40 lbs. at waist height a reasonable distance
perform a sliding transfer of 150 lbs
Operates all equipment necessary to perform the job
Position may require travel, therefore may be exposed to road and weather hazards
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent
Incumbent may be required to perform other related duties
Job description
Major Responsibilities:
• Supports the efficiency of the Licensed Therapy Provider and the smooth functioning of the rehabilitation department. Responsible for direct patient contact activities under the supervision of the licensed provider such as patient positioning and transfers, preparation and application of therapeutic modalities, follow through on routine patient exercises or start up on exercise equipment, assisting with crutch walking and gait training.
• Improves therapist efficiency by starting patient treatments when patients are overlapped and utilizing other problem solving strategies.
• Communicates well with patients and therapists, anticipants patient and therapist needs and conveys patient concerns, status changes and response to treatment with the appropriate therapist.
• Performs registration, scheduling, cashiering, admitting and follow-up of patients to ensure they are cared for in the most efficient and courteous manner. Coordinates patient appointments with other areas or physician offices as needed.
• Performs reception/clerical duties which includes answering phones, taking messages, transferring calls, greeting, registering and scheduling patients, billing, faxing, photocopying, assembling patient medical records, opening, sorting and routing incoming mail.
• Review therapy orders in the electronic medical records system and ensures patients are routed appropriately.
• Maintain department files, binders, records, logs, etc. Process billing/reimbursement forms and other department records. Completes insurance verifications and authorizations. Tracks and follows up on need for reauthorizations.
• Monitor the therapy environment to ensure it meets patient experience standards.
• Orders, stocks, and organizes therapy equipment and supplies. Stocks and disposes linens as appropriate. Monitors department office equipment and troubleshoots minor problems.
• Cleans and disinfects gym/treatment areas, equipment, tables, wheelchairs, walkers, pool, hydrotherapy unit, etc. according to established standards. Performs routine maintenance/safety checks and completes work orders.

Licensure, Registration, and/or Certification Required:
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:
• High School Graduate.

Experience Required:
• Typically requires 1 year of experience in health care, public relations or health care education.

Knowledge, Skills & Abilities Required:
• Demonstrated customer service skills.
• Strong communication and organizational skills.
• Ability to engage people in a warm and positive way.
• Intermediate computer skills including experience with word processing, spreadsheet software, data entry and keyboarding.

Physical Requirements and Working Conditions:
• Must sit, stand, walk, lift, squat, bend, twist, kneel, and reach above shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 10 lbs. from waist to overhead.
• lift and carry up to 40 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, hearing, and sight.
• Exposed to electrical and chemical hazards as well as blood and body fluids; therefore must have ability to wear protective clothing as needed.
• Operates all equipment necessary to perform the job.
• Position may require travel, therefore may be exposed to road and weather hazards.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
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