Verified Job
Clerical - Administrative
Admissions Assistant
Clerical - Administrative
#54710
Remote / WFH
Portsmouth City Council
Job Description
You will act as a first point of contact for parents, schools, and partners, responding to enquiries via telephone, email, and the council helpdesk. You will handle a high volume of pupil data, ensuring it is accurately inputted and maintained within the admissions database.
In this role, you will apply admissions criteria to applications and support the allocation of school places, ensuring all statutory deadlines are met. This includes managing waiting lists and keeping records up to date.
You will regularly produce and send correspondence to parents and stakeholders, as well as liaise with schools and other local authorities to communicate pupil allocations and any changes.
You will also support the preparation of statistical reports and summaries for the Admissions Officer, maintain electronic filing systems, and assist with the smooth running of the service through general administrative support.
Occasionally, you will attend school open evenings and advice sessions to provide guidance to parents, which may require up to three evening commitments during peak periods.
We are keen to hear from candidates who:
Have experience dealing with customer enquiries in a busy environment
Are confident using ICT systems including Word, Excel, Outlook, and databases
Can process large volumes of data with accuracy and attention to detail
Thrive under pressure and can meet tight deadlines
Have strong communication and interpersonal skills
Are organised, adaptable, and a strong team player
Have a good understanding of customer service and inclusive practices
Knowledge of school admissions processes or education services would be an advantage.
Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.
Working Arrangements: Office based with opportunity for hybrid working 2 days per week at home when trained/experienced.
Contact Details for an Informal Discussion: If you have any questions, or would like an informal discussion about the role, please contact Sarah Rich - sarah.rich@portsmouthcc.gov.uk
Interview Details: Interviews will be held on Wednesday 22nd July 2026
In this role, you will apply admissions criteria to applications and support the allocation of school places, ensuring all statutory deadlines are met. This includes managing waiting lists and keeping records up to date.
You will regularly produce and send correspondence to parents and stakeholders, as well as liaise with schools and other local authorities to communicate pupil allocations and any changes.
You will also support the preparation of statistical reports and summaries for the Admissions Officer, maintain electronic filing systems, and assist with the smooth running of the service through general administrative support.
Occasionally, you will attend school open evenings and advice sessions to provide guidance to parents, which may require up to three evening commitments during peak periods.
We are keen to hear from candidates who:
Have experience dealing with customer enquiries in a busy environment
Are confident using ICT systems including Word, Excel, Outlook, and databases
Can process large volumes of data with accuracy and attention to detail
Thrive under pressure and can meet tight deadlines
Have strong communication and interpersonal skills
Are organised, adaptable, and a strong team player
Have a good understanding of customer service and inclusive practices
Knowledge of school admissions processes or education services would be an advantage.
Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.
Working Arrangements: Office based with opportunity for hybrid working 2 days per week at home when trained/experienced.
Contact Details for an Informal Discussion: If you have any questions, or would like an informal discussion about the role, please contact Sarah Rich - sarah.rich@portsmouthcc.gov.uk
Interview Details: Interviews will be held on Wednesday 22nd July 2026
