Admin/reception

Job Description – Administrative ReceptionistPosition Administrative Receptionist DepartmentAdministration Reporting ToOperations Manager / HR & Admin Manager / Management Job LocationOffice Working Hours Monday to Saturday: 9:30 AM to 7:00 PM Weekly Off: Sunday Job SummaryWe are looking for a smart, organized, and energetic Administrative Receptionist who will be responsible for managing the front desk while providing administrative support to ensure smooth day-to-day office operations. The ideal candidate should have excellent communication skills, be proficient with computers, and maintain a professional attitude while interacting with customers, suppliers, and employees. Key ResponsibilitiesFront Office & ReceptionWelcome and assist visitors, customers, vendors, and guests professionally. Answer incoming calls and transfer them to the concerned department. Handle enquiries and take accurate messages. Maintain the reception area in a clean and presentable condition. Manage visitor records and appointment schedules. Administrative SupportPrepare letters, quotations, and office documents. Maintain physical and digital filing systems. Scan, print, photocopy, and organize important documents. Maintain employee attendance and leave records. Assist management with daily administrative work. Coordinate meetings and maintain meeting schedules. Handle courier dispatches and incoming deliveries. Computer & DocumentationGood knowledge of Microsoft Excel and Word. Maintain reports using Excel. Prepare MIS reports whenever required. Update customer, supplier, and employee records. Assist in data entry and documentation. Accounts CoordinationBasic knowledge of Tally ERP/Prime. Coordinate with the accounts department for invoices and documentation. Maintain payment follow-up records. Assist in filing GST and accounting documents. Digital & Creative SupportBasic knowledge of Canva for designing simple creatives. Basic photo editing skills. Basic video editing using CapCut. Assist in creating promotional posters and festival greetings. Support WhatsApp Business broadcasts and customer communication. Office AdministrationMaintain office stationery and pantry inventory. Coordinate with housekeeping and office boys. Follow up on office maintenance and vendor services. Ensure smooth day-to-day office operations. Maintain confidentiality of company information. Skills RequiredExcellent verbal and written communication. Good telephone etiquette. Strong organizational and multitasking abilities. Positive attitude and professional personality. Time management skills. Attention to detail. Customer service orientation. Ability to work under pressure. Technical SkillsMicrosoft Excel (Intermediate) Microsoft Word Microsoft Outlook / Email Google Sheets Tally ERP/Prime (Basic) Canva CapCut (Basic) Internet browsing and online research Scanner, printer, and photocopier operations Educational QualificationGraduate in any discipline (preferred) Diploma or certification in Administration or Computer Applications will be an advantage. Experience1–3 years of experience as an Administrative Receptionist, Front Desk Executive, or Administrative Assistant. Freshers with excellent communication and computer skills may also apply. Preferred CandidatePleasant personality with a professional appearance. Good command of English, Hindi, and Gujarati. Quick learner with a positive attitude. Strong follow-up skills. Able to maintain confidentiality. Key Performance Indicators (KPIs)Reception and visitor management. Call handling efficiency. Accuracy of documentation. Timely completion of administrative tasks. Attendance and punctuality. Report submission on time. Office supplies maintained without shortages. Customer and vendor satisfaction. Support provided to management and other departments. Accuracy of data entry and filing.