Administrative Assistant - Customer Services

Customer Service Role

We are seeking an Administrative Assistant - Customer Services to join our Electrical team at Harvey Norman's Paraparaumu store.

This role requires the ability to manage customer repairs and servicing, including tagging faulty products and liaising with service agents and suppliers.

You will also be responsible for assisting with administrative duties such as processing invoices, claims, and reconciliations, as well as running reports and advising customers of stock arrival.

The ideal candidate will have experience working in a high-volume administration role, excellent communication skills, and the ability to juggle multiple tasks.

Responsibilities:

Manage customer repairs and servicing
Liaise with service agents and suppliers
Process invoices, claims, and reconciliations
Run weekly/monthly reports
Advise customers of stock arrival
Requirements:

Experience working in a high-volume administration role
Excellent communication and interpersonal skills
Ability to juggle multiple task