Administrative and Compliance Offcer

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Administrative & Compliance Officer

Luminous Care Registered NDIS Provider

Part‑Time Flexible Work Options Salary Based on Experience

About Luminous Care:

Luminous Care is a growing, registered NDIS provider committed to delivering high‑quality, participant‑centred support. We value integrity, compliance, and operational excellence — ensuring our participants receive safe and professional services.

About the Role:

We are seeking an experienced Administration & Compliance Officer to support day‑to‑day operations and ensure all participant and workforce documentation meets NDIS standards.

This role plays a critical part in maintaining compliance, managing systems, and supporting operational workflows across the organisation.

Key Responsibilities:

- Participant Administration

Prepare and manage service agreements and onboarding documentation.
Maintain accurate participant files, consent forms, and funding details.
Create and manage participant records in internal systems.
Prepare participant expenses using Budgetly.
Distribute participant welcome packs.
Document & System Management.
Maintain structured participant and staff folders.
Upload and organise required documentation (risk assessments, forms, registers).
Ensure consistency and accuracy across internal systems.
- Workforce Compliance

Maintain staff compliance records and onboarding documentation.
Monitor credential expiries and follow up renewals.
Ensure all workforce records meet NDIS requirements.
Timesheets & Billing.
Review staff timesheets and shift records for accuracy.
Identify discrepancies and support payroll and invoicing processes
About You:

You are organised, detail‑focused, and confident working in a compliance‑driven environment. You bring:

Experience in NDIS administration or disability services (preferred).
Strong document management and organisational skills.
Experience with timesheets, compliance, and staff records.
Confidence using CRM, rostering systems, and Microsoft Office.
Professional written communication skills.
Ability to manage multiple priorities independently.
What We Offer:

Supportive and collaborative team culture.
Flexible working arrangements.
Long‑term role with a growing NDIS provider.
Competitive payrates.
Job Type: Part-time

Pay: $32.00 – $36.00 per hour

Work Location: In person