Administration Assistant/Receptionist
Job Description
Administration Assistant (Reception) – Balcatta Campus
Hours: Tuesday, Wednesday & Thursday
Time: 4:00pm – 9:00pm
Location: Balcatta Campus
Industry Skills Training (IST) is seeking a confident, friendly and reliable Administration Assistant to support our evening operations at the Balcatta campus. This role is the face of IST during our night classes, welcoming students, assisting with enquiries and keeping reception running smoothly.
About the Role
You will be the first point of contact for our students, providing a warm welcome and helpful support. This role suits someone who enjoys working with people, has strong attention to detail and is confident managing multiple tasks in a busy training environment.
Key Responsibilities
Greet students and visitors with a positive, professional attitude
Assist students with enquiries, directions and general support
Supporting our trainers
Manage reception tasks including attendance, paperwork and basic admin
Follow up on absentees and confirm attendance for upcoming classes
Support with invoice payment follow‑ups and basic student account queries
Maintain a tidy and organised front‑of‑house area
Action student requests and ensure timely follow‑up
Work autonomously while contributing to a supportive team culture
What We’re Looking For
Confident, positive, approachable personality
Strong communication skills
High attention to detail
Confident computer skills
Willingness to help and jump in wherever needed
Reliable, proactive and able to work independently
A genuine team player who enjoys supporting others
Why Join IST?
IST is a supportive, student‑focused training organisation with a friendly team and a positive campus culture. You’ll play an important role in creating a welcoming environment for our learners and ensuring smooth evening operations.
If you’re enthusiastic, organised and enjoy helping people, we’d love to hear from you.
Ready to Apply?
If this sounds like your perfect fit, we’d love to hear from you! Please send your CV and a cover letter outlining why you’re the ideal candidate.
Apply now through Indeed and join our Balcatta campus team.
Learn more about us at www.ist.edu.au or check out our Google reviews to see what our students are saying.
Pay: $26.00 per hour
Experience:
MS Office: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person
