We are looking for a motivated and confident Admin Executive to join our dynamic team in the immigration sector. The ideal candidate will be responsible for handling inbound and outbound calls, guiding potential clients about visa processes, and booking appointments for consultations.
Key Responsibilities:
• Make outbound calls to potential clients and provide information about immigration services.
• Follow up with leads generated through marketing and inquiries.
• Explain the visa and immigration process clearly and professionally.
• Understand client requirements and guide them accordingly.
• Maintain accurate records of calls and client information in the CRM system.
• Schedule appointments and coordinate with counselors.
• Handle customer queries courteously and ensure high satisfaction levels.
• Meet daily/weekly/monthly targets as set by the management.