Verified Job
Customer Support / TeleCaller
Account Manager - Electrical
Customer Support / TeleCaller
#700286
Remote / WFH
Job Description
DUTIES AND RESPONSIBILITIES
Creating and nurturing a new customer base
Developing and maintaining positive customer relationships
Ensuring exceptional customer service with your account base
Understanding industry related products, and constant training on latest trends and technology
Building relationships and partnerships with vendors
Being involved in a strong team environment
Responsible for aligning each account with proper market pricing
Enter quotations and orders into the system with accuracy
Attending to customer inquiries in a timely manner
Creating and managing your territory sales budgets
Building strong connections with customers to adapt to and understand individual needs
Working closely with our internal team to ensure customer needs are met
Other duties as required
SKILLS AND COMPENTENCIES
Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Microsoft Office, POS, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION
Minimum grade 12 education required
Minimum of two years’ sales experience (Counter Sales, Inside Sales or Account Manager) required
Acceptable Driver's Abstract required
Post-Secondary courses in electrical preferred
Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public preferred
Knowledge of the electrical industry or a background in electrical products would be considered an asset
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program – Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on in store purchases
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
#BG01
Creating and nurturing a new customer base
Developing and maintaining positive customer relationships
Ensuring exceptional customer service with your account base
Understanding industry related products, and constant training on latest trends and technology
Building relationships and partnerships with vendors
Being involved in a strong team environment
Responsible for aligning each account with proper market pricing
Enter quotations and orders into the system with accuracy
Attending to customer inquiries in a timely manner
Creating and managing your territory sales budgets
Building strong connections with customers to adapt to and understand individual needs
Working closely with our internal team to ensure customer needs are met
Other duties as required
SKILLS AND COMPENTENCIES
Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Microsoft Office, POS, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION
Minimum grade 12 education required
Minimum of two years’ sales experience (Counter Sales, Inside Sales or Account Manager) required
Acceptable Driver's Abstract required
Post-Secondary courses in electrical preferred
Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public preferred
Knowledge of the electrical industry or a background in electrical products would be considered an asset
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program – Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on in store purchases
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
#BG01
