Account Manager – E-Commerce & Quick Commerce
Job Description
Industry: FMCG – Food & Premium Dry Fruits Experience
Required: 3–5 Years
Employment Type: Full-Time
About the Role
We are looking for a performance-driven Account Manager – E-Commerce & Quick Commerce to own and scale our digital marketplace business across India and international markets.
This role will be responsible for complete account management across Amazon, Quick Commerce platforms and future marketplace expansions.
The ideal candidate must have hands-on experience in FMCG (food preferred) and proven success in driving revenue growth across multi-geography Amazon accounts (India, US, etc.).
Key Responsibilities
1. Marketplace Management
Manage accounts on platforms such as Amazon, Flipkart, etc.
Optimize product listings (titles, keywords, images, A+ content).
Monitor pricing, competition, and rankings.
Handle promotions, deals, and ad campaigns.
2. Quick Commerce Operations
Manage partnerships with Zepto, Blinkit, Instamart.
Ensure SKU onboarding, catalog accuracy, and visibility.
Coordinate with dark stores for inventory planning and replenishment.
Track fill rates, stock availability, and order fulfillment metrics.
3. Website (D2C) Management
Oversee website performance (UI/UX, conversion rate).
Coordinate with developers for updates and issue resolution.
Manage product uploads, pricing, and offers.
Drive traffic via SEO, paid ads, and campaigns.
4. Inventory & Supply Chain
Plan demand and maintain optimal stock levels across channels.
Coordinate with warehouse, FBA/3PL partners.
Avoid stockouts and overstock situations.
5. Performance Marketing
Run and optimize ads (Amazon Ads, Google Ads, Meta Ads).
Analyze ROAS, CAC, conversion rates.
Execute campaigns during key sale events.
6. Data & Reporting
Track KPIs: sales, margins, conversion rate, AOV.
Generate daily/weekly reports.
Use insights to improve performance.
7. Customer Experience
Monitor reviews and ratings.
Resolve escalations and improve feedback scores.
Key Requirements
3–5 years experience in e-commerce / quick commerce.
Hands-on experience with Amazon Seller Central, Flipkart Seller Hub.
Experience managing quick commerce platforms (Zepto, Blinkit, Instamart).
Strong analytical and Excel skills.
Understanding of digital marketing and supply chain.
Ability to handle multiple platforms simultaneously.
Preferred Skills
Experience in FMCG / food / dry fruits category.
Knowledge of FBA, warehouse operations.
Familiarity with Shopify or similar platforms.
KPIs
Revenue growth across channels
Inventory turnover & fill rate
ROAS and CAC
Conversion rate improvement
Customer ratings & reviews
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Paid sick time
Paid time off
Work Location: In person
