Account Executive - B2B SaaS
Job Description
Location: Downtown Montreal | Type: Full-time, Permanent Compensation: CA$50,000–up to CA$100,000+ for consistent performers
The Role
Kangaroo is the customer marketing and segmentation platform for commerce with a tighter focus on the merchant relationship and a loyalty-native data layer that no competitor can match.
As an Account Executive, you'll own the full sales cycle for SMB and mid-market merchants — retail, eCommerce and hospitality brands — from first touch to close. You'll blend inbound speed-to-lead with structured outbound prospecting, using AI-assisted workflows and intent signals to find buyers who are ready to move.
If you're a consultative closer who gets energized by pipeline ownership and loves selling a product that genuinely moves the needle for customers, this is your seat.
What You'll Do
Run a full-cycle sales motion across inbound leads and self-sourced outbound — with the support of AI-powered prospecting and sequencing tools
Use trigger-event signals (new store openings, funding rounds, platform migrations, competitive churn indicators) to prioritize your outbound attack surface
Lead discovery and demo conversations that connect Kangaroo's segmentation and marketing automation capabilities to each prospect's specific growth goals
Build and manage a healthy pipeline across CRM — tracking activity, velocity, and risk with discipline
Partner with Marketing on campaign feedback, and with Customer Success on handoffs that set accounts up for rapid activation
Represent the voice of the buyer internally — your deal insights shape roadmap, messaging, and positioning
Hit and exceed monthly and quarterly quota; top performers reach six figures inside the first full year.
Who You Are
You have 3–5 years of full-cycle SaaS sales experience, ideally in martech, commerce tech, or CRM/loyalty adjacent categories
You're a builder, not a passenger — you don't wait for inbound to fill your pipeline
You run tight discovery, know how to multi-thread, and close without discounting
You're already using AI in your sales workflow — for research, outreach, prep, or follow-up — and you're curious about what's coming next
You communicate with clarity in English (written and verbal) and can hold your own on a complex platform demo
You're coachable, data-literate, and hold yourself accountable to the numbers
You're camera-ready and client-facing by nature — polished, professional, great demeanour on Zoom, and comfortable representing the brand in every interaction.
Required Skills & Experience
3–5 years in SaaS or software solution sales, full-cycle
Proven ability to self-source pipeline through outbound
Strong consultative discovery and demo skills
Comfort selling to business owners, marketers, CMOs and ops leads simultaneously
Experience with CRM hygiene and pipeline management
Excellent written and verbal communication in English is required. Fluency in French or Spanish is a significant asset — we actively serve markets where both languages open doors, and bilingual or trilingual candidates will stand out.
Tool Proficiency
CRM: HubSpot (preferred) or Salesforce
Sequencing / Outbound: Apollo, Outreach, or equivalent
AI Tools: Claude, ChatGPT, or similar for research, outreach drafting, and call prep
Call Intelligence: Gong or Chorus (nice to have)
Commerce Context: Familiarity with Lightspeed, Shopify, WooCommerce, Big Commerce or other POS/retail environments
Communication: Zoom, Google Meet, Teams
Productivity: Google Workspace
Nice to Have
Experience selling to the Retail, eCommerce and hospitality verticals
Familiarity with email marketing platforms (Klaviyo, Mailchimp, etc.)
Understanding of loyalty, CRM, or customer marketing concepts
Compensation & Benefits
Competitive base salary with uncapped commission
Generous paid time off
Extended health care, dental, disability, and life insurance
A team that's genuinely building something — not just selling it
Generous prizes for committed top performers
About Kangaroo Rewards
Founded in Montreal in 2012, Kangaroo is a customer marketing and segmentation platform trusted by thousands of merchants around the globe. We help brands turn transaction data into personalized marketing — automating campaigns, segmenting audiences with precision, and driving repeat revenue for retailers, eCommerce and hospitality operators.
Our platform integrates natively with Lightspeed, Shopify, WooCommerce, Klaviyo, and many more. We're not a point solution — we're the customer intelligence layer that makes every other tool work harder.
Job Type: Full-time
Pay: $50,000.00-$100,000.00 per year
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
RRSP match
Wellness program
Work Location: Hybrid remote in Montréal, QC
