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Aboriginal Liaison Officer
Work from home
#670125
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Job Description
Job description
Agency Department of Health Work unit Aboriginal Support Services
Job title Aboriginal Liaison Officer Designation Administrative Officer 3
Job type Full time Duration Fixed to 30/06/2026
Salary $66,773 - $71,746 Location Darwin, Palmerston
Position number 40329 RTF 340923 Closing 09/02/2026
Contact officer Patricia Paterson on 08 8944 8722 or patricia.paterson@nt.gov.au
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=340923
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
This position is only available to Aboriginal applicants. For more information on Special Measures plans, go to the OCPE website.
Primary objective
Contribute to the delivery of a culturally appropriate health care service for Aboriginal and Torres Strait Islander patients by
providing a liaison service within Royal Darwin Hospital/Palmerston Regional Hospital. Ensure Aboriginal and Torres Strait Islander
people have access to information in relation to health services by support and assisting patients who are accessing appointments
or services within Royal Darwin/Palmerston Hospital.
Key duties and responsibilities
1. Ensure Aboriginal and Torres Strait Islander outpatients are seen by relevant health professionals by providing a reception
service at the front entrance of the hospital, including liaising with a range of health, accommodation and transport services
both internal and external to Top End Health Services.
2. Provide a referral role to staff at Royal Darwin Hospital/Palmerston Regional Hospital and outside agencies to ensure Aboriginal
and Torres Strait Islander patients can access welfare, counselling and advocacy services in a culturally appropriate manner.
3. Ensure accurate records are maintained for departmental purposes through relevant data collection and appropriate record
keeping.
4. Contribute to the unit by taking part in relevant meetings, business planning, quality improvement activities, by attending
personal development activities, working as a team member and promoting the service to other staff.
5. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken
in order to ensure high quality, safe services and workplaces.
6. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Proven ability to engage and interact effectively with Aboriginal and Torres Strait Islander people from diverse cultures in
remote and urban locations.
2. Proven knowledge and awareness of cultural and cross-cultural issues affecting Aboriginal and Torres Strait Islander people in
today’s society in health and wellbeing.
3. Demonstrated high level of communication and reception skills relating to liaising with health professionals and advocating
effectively with and on behalf of Aboriginal and Torres Strait Islander patients and their families in a culturally appropriate
manner.
4. Demonstrated effective personal and interpersonal skills have well developed oral and written communication skills and
experience in using Microsoft computer programs and knowledge of administration computer systems.
5. Demonstrated ability to work as an effective front counter team member with minimal supervision, determining priorities,
organising daily workloads, and have a good knowledge of community services and how to access the services available in the
Top End.
Further information
The successful applicant will be required to provide all essential documents outlined, including their Confirmation of Aboriginality
working with children clearance notice and criminal history checks prior to being appointed to the vacancy. Positions may be
subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history
checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. More information
on pre-employment checks specific to this role can be sourced through the vacancy contact.
Agency Department of Health Work unit Aboriginal Support Services
Job title Aboriginal Liaison Officer Designation Administrative Officer 3
Job type Full time Duration Fixed to 30/06/2026
Salary $66,773 - $71,746 Location Darwin, Palmerston
Position number 40329 RTF 340923 Closing 09/02/2026
Contact officer Patricia Paterson on 08 8944 8722 or patricia.paterson@nt.gov.au
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=340923
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
This position is only available to Aboriginal applicants. For more information on Special Measures plans, go to the OCPE website.
Primary objective
Contribute to the delivery of a culturally appropriate health care service for Aboriginal and Torres Strait Islander patients by
providing a liaison service within Royal Darwin Hospital/Palmerston Regional Hospital. Ensure Aboriginal and Torres Strait Islander
people have access to information in relation to health services by support and assisting patients who are accessing appointments
or services within Royal Darwin/Palmerston Hospital.
Key duties and responsibilities
1. Ensure Aboriginal and Torres Strait Islander outpatients are seen by relevant health professionals by providing a reception
service at the front entrance of the hospital, including liaising with a range of health, accommodation and transport services
both internal and external to Top End Health Services.
2. Provide a referral role to staff at Royal Darwin Hospital/Palmerston Regional Hospital and outside agencies to ensure Aboriginal
and Torres Strait Islander patients can access welfare, counselling and advocacy services in a culturally appropriate manner.
3. Ensure accurate records are maintained for departmental purposes through relevant data collection and appropriate record
keeping.
4. Contribute to the unit by taking part in relevant meetings, business planning, quality improvement activities, by attending
personal development activities, working as a team member and promoting the service to other staff.
5. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken
in order to ensure high quality, safe services and workplaces.
6. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Proven ability to engage and interact effectively with Aboriginal and Torres Strait Islander people from diverse cultures in
remote and urban locations.
2. Proven knowledge and awareness of cultural and cross-cultural issues affecting Aboriginal and Torres Strait Islander people in
today’s society in health and wellbeing.
3. Demonstrated high level of communication and reception skills relating to liaising with health professionals and advocating
effectively with and on behalf of Aboriginal and Torres Strait Islander patients and their families in a culturally appropriate
manner.
4. Demonstrated effective personal and interpersonal skills have well developed oral and written communication skills and
experience in using Microsoft computer programs and knowledge of administration computer systems.
5. Demonstrated ability to work as an effective front counter team member with minimal supervision, determining priorities,
organising daily workloads, and have a good knowledge of community services and how to access the services available in the
Top End.
Further information
The successful applicant will be required to provide all essential documents outlined, including their Confirmation of Aboriginality
working with children clearance notice and criminal history checks prior to being appointed to the vacancy. Positions may be
subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history
checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. More information
on pre-employment checks specific to this role can be sourced through the vacancy contact.
