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Customer Support / TeleCaller
Aboriginal and Torres Strait Islander Partnerships Officer Full-time Temporary
Customer Support / TeleCaller
#701731
Remote / WFH
Job Description
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Acton ACT
50 km
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Justice and Community Safety
Closes: 13 April 2026
Classification: Administrative Services Officer Class 6
Salary: $102,657 - $116,592 plus superannuation
Position No: 71055
Directorate: Justice and Community Safety
Advertised (Gazettal date): 23 March 2026
Contact Officer: Kim Hosking on kim.hosking@act.gov.au or (02) 62072619
Details: The Community Safety, Policy and Programs Division is seeking a motivated and culturally knowledgeable Aboriginal Torres Strait Islander person to join the Justice Transformation and Community Safety Branch.
This role will provide an opportunity for you to demonstrate your strong cultural capability by working with Aboriginal and Torres Strait Islander organisations and community representatives to play a role in facilitating culturally informed strategic policy outcomes, that strengthen community safety and emergency management in the ACT.
To be successful in this role, you will have strong cultural capability, stakeholder engagement skills, and the ability to coordinate activities, communicate effectively, and work flexibly within a small, fast‑paced team. You will support engagement with Aboriginal and Torres Strait Islander peoples, community and organisations to inform the ACT Government’s consideration of the Report of the Independent Review into the Over-representation of Aboriginal and Torres Strait Islander Peoples in the ACT Criminal Justice System (the Jumbunna Review), the Board of Inquiry into Aboriginal and Torres Strait Islander deaths in custody in the Alexander Maconochie Centre (the Board of Inquiry), and the development of culturally safe policies, projects and resources aligned to the ACT Disaster Resilience Strategy.
Key priorities for this position over the next 12 months include supporting:
Coordination, analysis and documentation related to supporting the ACT Government consideration of the Jumbunna Review.
Information gathering, engagement and documentation and briefing materials to support the Board of Inquiry into Aboriginal and Torres Strait Islander deaths in custody.
Engagement activities, partnerships and project coordination under the Aboriginal and Torres Strait Islander Engagement, Disaster Resilience and Risk Reduction Project.
The inclusion of Aboriginal and Torres Strait Islander knowledge and perspectives in the design of tools, resources and engagement processes.
The position contributes directly to Closing the Gap Priority Reform 1: Formal Partnerships and Shared Decision Making and Priority Reform 3: Transforming Government Organisations, and supporting ongoing commitment under the ACT Aboriginal and Torres Strait Islander Agreement.
Eligibility/Other Requirements:
Background/Security clearance checks will be conducted.
This position does not require a pre-employment medical.
Notes: This is an Identified position in accordance with Section 27(4) of the Public Sector Management Act 1994 and is only open to an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience and cultural capability is considered essential and therefore confirmation of Aboriginal and/or Torres Strait Islander heritage may be requested. Evidence of Aboriginality or Torres Strait Islander descent may be required.
This is a temporary position available immediately until 31 December 2026 with the possibility of extension up to 12 months.
An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. This position is in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers do not have a designated workstation/desk.
Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.
How to Apply:
Applicants are required to submit a personal pitch (of no more than two pages) addressing both the Professional/Technical Skill and Knowledge and Behavioural Capabilities outlined under the "What you require" section of the Position Description. Specific examples should be provided using the STAR method where appropriate.
Applicants should also provide a current curriculum vitae with details of two referees (one of which must be your current supervisor/manager).
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
#LI-DNI
Note
This is an Identified position in accordance with Section 27(4) of the Public Sector Management Act 1994 and is only open to an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience and cultural capability is considered essential and therefore confirmation of Aboriginal and/or Torres Strait Islander heritage may be requested. Evidence of Aboriginality or Torres Strait Islander descent may be required. This is a temporary position available immediately until 31 December 2026 with the possibility of extension up to 12 months.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
Date posted
filter
jobs in Acton ACT
1,000+ jobs
Library Reading Rooms
National Library of Australia
Canberra ACT
Time and Attendance Information Officer Full-time Temporary with a Possibility of Permanency
Digital Canberra
Canberra ACT
Team Supervisor - Specimen Reception Full-time Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Project Support Officer
Accenture
Canberra ACT
View similar jobs with this employer
Medical Coordinator (Administration) - Defence Force Recruiting
Sonic HealthPlus
Canberra ACT
Assistant Director, Reporting Full-time Temporary with a Possibility of Permanency
Infrastructure Canberra
Canberra ACT
JACS LPP Temporary Register - ASO6 to SOGA Full-Time and Part-Time Temporary
Justice and Community Safety
Canberra ACT
Integrated Logistics Support Specialists - Expressions of Interest
QinetiQ
Canberra ACT 2609
Visited 5 minutes ago
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Chief Minister, Treasury and Economic Development
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Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Expression of Interest - Service Desk Team Lead
Fujitsu
Canberra ACT
Paid volunteer leave
Junior Technical Account Manager
Red Hat, Inc.
Canberra ACT
Evergreen program - APS 2 (Affirmative measure - Aboriginal and Torres Strait Islander employment)
Australian Taxation Office
Canberra ACT
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Canberra ACT 2601
Salary packaging
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CSIRO
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Often responds within 4 days
Peter Alexander
Canberra ACT
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Community Services Manager
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Canberra ACT
Salary packaging
Aboriginal and Torres Strait Islander Partnerships Officer Full-time Temporary
Justice and Community Safety
Canberra ACT
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Salary packaging
Casual Receptionist - National Convention Centre
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People also searched:
Employers: Post a Job
Justice and Community Safety
Closes: 13 April 2026
Classification: Administrative Services Officer Class 6
Salary: $102,657 - $116,592 plus superannuation
Position No: 71055
Directorate: Justice and Community Safety
Advertised (Gazettal date): 23 March 2026
Contact Officer: Kim Hosking on kim.hosking@act.gov.au or (02) 62072619
Details: The Community Safety, Policy and Programs Division is seeking a motivated and culturally knowledgeable Aboriginal Torres Strait Islander person to join the Justice Transformation and Community Safety Branch.
This role will provide an opportunity for you to demonstrate your strong cultural capability by working with Aboriginal and Torres Strait Islander organisations and community representatives to play a role in facilitating culturally informed strategic policy outcomes, that strengthen community safety and emergency management in the ACT.
To be successful in this role, you will have strong cultural capability, stakeholder engagement skills, and the ability to coordinate activities, communicate effectively, and work flexibly within a small, fast‑paced team. You will support engagement with Aboriginal and Torres Strait Islander peoples, community and organisations to inform the ACT Government’s consideration of the Report of the Independent Review into the Over-representation of Aboriginal and Torres Strait Islander Peoples in the ACT Criminal Justice System (the Jumbunna Review), the Board of Inquiry into Aboriginal and Torres Strait Islander deaths in custody in the Alexander Maconochie Centre (the Board of Inquiry), and the development of culturally safe policies, projects and resources aligned to the ACT Disaster Resilience Strategy.
Key priorities for this position over the next 12 months include supporting:
Coordination, analysis and documentation related to supporting the ACT Government consideration of the Jumbunna Review.
Information gathering, engagement and documentation and briefing materials to support the Board of Inquiry into Aboriginal and Torres Strait Islander deaths in custody.
Engagement activities, partnerships and project coordination under the Aboriginal and Torres Strait Islander Engagement, Disaster Resilience and Risk Reduction Project.
The inclusion of Aboriginal and Torres Strait Islander knowledge and perspectives in the design of tools, resources and engagement processes.
The position contributes directly to Closing the Gap Priority Reform 1: Formal Partnerships and Shared Decision Making and Priority Reform 3: Transforming Government Organisations, and supporting ongoing commitment under the ACT Aboriginal and Torres Strait Islander Agreement.
Eligibility/Other Requirements:
Background/Security clearance checks will be conducted.
This position does not require a pre-employment medical.
Notes: This is an Identified position in accordance with Section 27(4) of the Public Sector Management Act 1994 and is only open to an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience and cultural capability is considered essential and therefore confirmation of Aboriginal and/or Torres Strait Islander heritage may be requested. Evidence of Aboriginality or Torres Strait Islander descent may be required.
This is a temporary position available immediately until 31 December 2026 with the possibility of extension up to 12 months.
An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. This position is in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers do not have a designated workstation/desk.
Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.
How to Apply:
Applicants are required to submit a personal pitch (of no more than two pages) addressing both the Professional/Technical Skill and Knowledge and Behavioural Capabilities outlined under the "What you require" section of the Position Description. Specific examples should be provided using the STAR method where appropriate.
Applicants should also provide a current curriculum vitae with details of two referees (one of which must be your current supervisor/manager).
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
#LI-DNI
Note
This is an Identified position in accordance with Section 27(4) of the Public Sector Management Act 1994 and is only open to an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience and cultural capability is considered essential and therefore confirmation of Aboriginal and/or Torres Strait Islander heritage may be requested. Evidence of Aboriginality or Torres Strait Islander descent may be required. This is a temporary position available immediately until 31 December 2026 with the possibility of extension up to 12 months.
