Room Service Manager

Job description
Job Description

We are seeking an experienced Room Service Manager, responsible for the overall operations and financials of the Room Service while ensuring the provision of quality food and beverage service as an industry leader.
• An exceptional opportunity to join our high-profile flagship hotel in London.
• The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees.
• Join our award-winning group, working alongside a highly experienced team.

Key Accountabilities
• Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
• Understands all food and beverage items ordered, including ingredients, methods of preparation and proper service.
• Ensures that all areas within responsibility operate in line with maximising profit while delivering on the excellence in product and service.
• Hires, develops, motivates, supervises, and performance manages department employees in maintaining a culture in compliance with mission, vision, values and cores principles HSH.

General Requirements
• Proven track record of successfully holding a similar position in a Luxury Hotel environment with similar standards and expectations.
• Broad FB knowledge. Previous London experience would be desirable.
• Excellent time management, organisational skills, highly adaptable, naturally positive.
• Fluent English communication proficiency. Expertise in a second language would be desirable.

At The Peninsula London, We Look After
• Your financial wellbeing:
• Excellent salary package
• Generous service charge distributed equitably to all colleagues
• Life Insurance
• Enhanced company contribution on pension plan

Your Medical Care
• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave plan

Your Daily Health Routine
• State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
• Colleague restaurant with healthy and balanced 24/7 food offerings
• On-site occupational health and safety nurse and wellbeing education sessions

Other Perks
• High street and online shopping discounts
• Rewards and recognition initiatives
• Dry cleaning for uniforms and work attire

We will be delighted to receive your CV and will liaise with Read more