International BPO Voice Customer Care Executive Bangalore

Greetings from JobShop We are Indias Largest BPO Recruitment Company Please call us on ++64080000 Whatsapp us on ++64080000 for simple quick automated hiring Roles and Responsibilities Were looking for a talented customer advocate to join an elite team that will work with our top customers to resolve complex issues so they can have the best travel experience imaginable The ideal candidate will be cool under pressure and comfortable working in situations that at times can be highly stressful If you excel at figuring out complex problems and enjoy finding resolutions to tough situations this job could be for you What youll do Lead the resolution of issues from online voice and offline Service Requests sources from start to finishDevelop and build a world class travel agent skill setDevelop and cultivate relationships with a broad network of coworkers management and partnersNavigate sophisticated technology and robust resources to determine solutions while staying in the drivers seat on managing customer expectationsProvide our travelers with bestinclass service that makes our customers want to come back and book travel with one of our travel brandsAdapt schedule as needed so customers dont have to wait long to connect with an agent Desired Candidate Profile Any 12th pass Undergraduate Graduate Post GraduateComfortable with 24 7 Rotational ShiftsComfortable with voice processComfortable with Bangalore LocationFluency in written and spoken English Result Oriented Self Driven Analytical Strong Interpersonal and Good communication skills team management skills Good communication skills written and verbal Ability to listen and actively problem solving skills For More Details Please call us on ++64080000 Whatsapp us on ++64080000 for simple quick automated hiring Read more