Customer Support | Voice Support | BPO | ECommerce |Kolkata|

Customer Support - Voice Support ~ BPO - ECommerce (Kolkata)Customer Support - Voice Support BPO - ECommerce (Kolkata)

2coms Location : Kolkata (7000+1) - , Salary : 200000 - 300000Type : PermanentMain Industry : Job ID : 127806472Company : 2comsPosted On : 18 June 2024 Looking For Experienced Candidates in a Renowned BPO Client Kolkata !!

Our Company operates as a business services provider firm. The

Company

provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail consumer good, oil, gas, and technology sectors worldwide.

Designation : Process Executive

Process Executive

Job Role
• E-Commerce customer support voice support
• Take calls over the phone which involves working in different time zones,
• Handling customer calls and initiate the right responses to them, positively and professionally.
• Flexible to work in shift.

Requirements
• Excellent English - both in verbal and written communication skills.
• Knowledge of customer service principles and practices.
• Good technical knowledge.
• Experience :

Any fresher experienced in customer service role.

Shift

Rotational shift / flexible to work in Night shifts.

Education :

Any undergraduate / graduate / post Graduate can apply.

Benefits

Drop is available only during odd hours provided the candidate is within the transport boundary Read more