27/08/2026) Duty Manager

Job Title: Duty Manager
Job Description

You will be responsible for assisting with the efficient running of the department in line with international hospitality standards.

The Duty Manager is responsible for managing the day-to-day operation of the Front Desk at a hotel, ensuring seamless guest experiences and maintaining high levels of customer satisfaction.
Key Responsibilities:
• Assist with the management of the Front Desk team to ensure exceptional service delivery.
• Monitor and control departmental expenses to meet budgetary requirements.
• Collaborate with other departments to ensure smooth operations and maintain high levels of customer satisfaction.
• Manage conflicts or issues that may arise during the shift, utilizing excellent communication and problem-solving skills.
Requirements:
• Minimum 2 years work experience as an Assistant Manager or Team Leader in a hotel.
• Well-developed communication and customer relations skills.
• Able to work effectively under pressure and as part of a team.