Web Content Writer

We are seeking a dedicated and detail-oriented Web Content Writer to join our team. In this role, you will be responsible for ensuring the quality and accuracy of content. As a content reviewer, you will play a crucial part in maintaining the high standards of our Company.

Key Responsibilities:

· Edit and proofread content for accuracy and clarity

· Evaluate content categorize them into different errors

· Rephrase user reviews as they might be in natural language. Changing to direct/indirect review, adding Prefix, review for grammar

· Work on more complex content which requires expert understanding of market, industry, cultural and language context

· Extract/ review content with higher degree of efficiency for quality and productivity

· Assist in developing style guides for effective content production at scale

· Analyse product and query data relationships - Research and analysis of data from multiple channels

· Identify and correct problems in our knowledge repository using a variety of configuration tools to improve the presentation of product data

· Review data to determine product expansion and target areas that require improvement - use tools to extract, troubleshoot, and generate relevant product metadata as well as resolve ticket/questions.

· Provide constructive feedback to content creators and educators to enhance the quality of educational materials.

· Collaborate with the content development team to address issues and implement necessary revisions.

· Suggest improvements to enhance user engagement and learning effectiveness.

· Maintain records of content reviews and feedback.

· Generate regular reports on content quality and improvements and report to the Content Manager.

Requirements:

· Bachelor's degree in Education, English, a related field, or equivalent work experience.

· Strong attention to detail to identify errors, inconsistencies, and areas for improvement.

· Effective written and verbal communication skills to provide clear feedback and collaborate with team members.

· Ability to manage workload efficiently and meet deadlines.

· Proficiency in content management systems.

· Familiarity with e-learning tools and software is advantageous.

· Analytical and problem-solving skills to assess content quality and recommend improvements.

· Adaptability to changing content and platform requirements