Web Chat Bpo (Nonvoice)

Hiring for International webchat process in a top leading MNC ITES/BPO co.
Customer service experience professionals with min of 9 months and above experience can apply
Job Title: Web Chat
Requirements :
1.Good Communication skills
2.Handling chats which involves working in different time zones
3.Handling multiple chats and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Qualification: Graduate/ PG
All the Qualification is from the Regular course only.
There should not be more than 2 years Gap (Education + Career)
Benefits :
Cab Facility+ Incentive
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Job Information :
Salary
100000 - 300000
• Work Experience
Open for Both
• City
Kolkata
• State/Province
West Bengal
• Country
India
• Industry
BPO
• Zip/Postal Code
700135