Voice |amp| Accent Trainer | BPO Mumbai

Desig. : Communication Trainer/Voice Accent Trainer (SME/TL)

Exp. : 3+ (International BPO exp. mandate)

Salary : Max. 5 LPA/10 LPA

Notice : Should be able to join within 60 days

Understanding:

• Understanding of English grammar – Subject Verb Agreement rules, Tenses and Transliterations.

• Different feedback mechanisms, particularly the GROW model.

• Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management.

• Sounds in English – Vowel sounds (Monophthongs...