US Voice Process ( CSR + Upselling)

Tech Mahindra is hiring for US Voice Process (Inbound customer service + Upselling)

Looking for an immediate Joiner

Location: Malad

Shift Window: 24/7 (rotational +.5 hrs of shift

Working days: 5 days working, 2 rotational week off

Fresher can apply with excellent communication skill

Role responsibilities - Provide customer support for VOICE for international customers.

Resolve customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Key skills:

Fluent in communication skills.
Good knowledge of computer
Ready to work in night shift
Ready to work in voice process
Company will provide one way cab facility

Interested Candidates can call or drop your updated cv on this number:

++1-XXXXXXXXXX - HR Komal Jha

Job Types: Full-time, Permanent, Fresher

Pay: ₹1+,307.00 - ₹30,517.+0 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Evening shift
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:

Overtime pay
Performance bonus
Language:

English (Preferred)
Hindi (Preferred)
Work Location: In person

Expected Start Date: 26/05/2025