Urgent Hiring International Voice |amp| Non Voice Process

Full–time
Job Description
• Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.
• Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves.
• Almost every industry is in a need customer care executiveto manage queries from their customers.

Job Responsibilities
• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Develops a strong relationship with their customers and generates trust with an open and interactive communication.
• Acquire and validate information and providing it to the customers with full efficiency.
• Document or maintain records of each and every interactions with the customers for future evaluation.
• Setting up customer accounts and provide relevant information to them.
• Follow the procedure, guidelines provided and implement it while troubleshooting queries.

call me 7428425578

Job Type: Full-time

Salary: ₹18,000.00 - ₹30,000.00 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Schedule:
• Night shift
• Rotational shift

Supplemental pay types:
• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person Read more