Territory Manager|Personal Loan |DSA|

Role/Job Title: Territory Manager-Personal Loan (DSA)

Business: Retail Banking

Function/ Department: Personal Loan

Place of work: Pan-India

Roles Responsibilities:

'• Sourcing and managing channels from the market and acquiring business from them
• Ensuring quality portfolio by minimizing delinquency and rejection
• Extensive knowledge and understanding of retails assets, products, operations and current market trends
• Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
• Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service

Managerial Leadership Responsibilities:

'• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract retain best-in class talent to meet Bank's rapid growth targets