Telesales Executive

Job Responsibilities: • Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research the issue, and provide solutions and/or alternatives • Find opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our database in a...