Tele-Collections

2-8 years CTC - 3 Lpa  Manage customer accounts for collections through phone-based communication (outbound/inbound).  Follow up with customers on overdue payments and negotiate mutually agreeable repayment terms.  Work effectively on different buckets (Bucket X, Bucket 1, and Bucket 2) to ensure collections are done within the stipulated time.  Identify and escalate potential issues that may hinder collections and work with other departments to resolve them .  Maintain detailed records of customer communications, actions, and status of the collections. 87705+4707 shivansh@white-force.in