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ID: 321194

Published 1 month ago by Genesis Education Services

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Chandigarh, Chandigarh, India

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Responsibilities Of Candidates Include: 1. Inform Customers About Company's Products/Services And Offers 2. Manage Inbound And Outbound Customer Calls In A Timely Manner 3. Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible 4. Ability To Be On Phone For A Long Time And Familiar Using Dialer SystemsHandle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood... Read more

Published on 2025/09/10. Modified on 2025/09/10.

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