Technical Support | Fresher

Technical Support Engineer - FRESHER
• ***Only Mumbai candidates Must Apply****

Experience: Fresher

Additional Certification is Must

· Should have knowledge of Hardware and troubleshooting the same.

· Should have knowledge of Windows and Linux Operating System.

· Should have basic concept of Network Functioning and Troubleshooting.

· Ability to diagnose and troubleshoot Security issues.

· Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)

· Excellent problem-solving and communication skills.

· Ability to provide step-by-step technical help, both written and verbal.

· Taking ownership of customer issues reported and seeing problems through to resolution.

· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.

· Ensure all issues are properly logged.

Job Types: Full-time, Regular / Permanent

In Hand Per Month: 13,000 - 15,000

Job Types: Permanent, Full-time Fresher

Salary: ₹1,300,000.00 - ₹1,500,000.00 per month

Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:
• Rotational shift

Application Question(s):
• Do you have understanding of Networking ?
• Do you have understanding of Hardware ?
• Are you ok with the salary ? (Mentioned in Job Description)
• Are you ok with the rotational shift, it Includes night shift Read more