Technical Support Executive
Requisition Title: International Voice Technical Support
Designation : TSE
Package: 2.50-3.00 LPA
Job Location : Indore
Experience : 6 Months- 3 Yrs
Job Role:
1.Excellent verbal and written communication skills, as well as strong analytical and problem solving skills
2. 12+ months related experience in a technical support Experience in BPO
3. Working knowledge of incident management systems (developed in training)
4. Supporting the configuration, operation and troubleshooting of basic email, web hosting and VPS issues
5. Able to configure and troubleshoot computer and networking issues , Understanding of terminology and concepts, including bu Job Description: Support multiple cloud service products and will need to maintain professional multilingual correspondence with clients and keep upto- date with new product offerings.. The primary tasks of this team consist of verifying caller identity, creating cases in the incident management system, and resolving technical issues. In instances where an issue cannot be resolved with available resources, agents are expected to thoroughly and accurately record the customer’s inquiry and initiate the escalat
Job Type: Full-time
Salary: ₹300,000.00 /year
Required education:
• Bachelor's
Required experience:
• International Voice Process: 1 year
Required language:
• English
Job Type: Full-time
Salary: ₹17,000.00 /month
Required education:
• Bachelor's
Required experience:
• Technical Support: 1 year
Job Type: Full-time
Salary: ₹300,000.00 per year
Experience:
• Technical Support: 1 year (Required)
Education:
• Bachelor's (Required
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Designation : TSE
Package: 2.50-3.00 LPA
Job Location : Indore
Experience : 6 Months- 3 Yrs
Job Role:
1.Excellent verbal and written communication skills, as well as strong analytical and problem solving skills
2. 12+ months related experience in a technical support Experience in BPO
3. Working knowledge of incident management systems (developed in training)
4. Supporting the configuration, operation and troubleshooting of basic email, web hosting and VPS issues
5. Able to configure and troubleshoot computer and networking issues , Understanding of terminology and concepts, including bu Job Description: Support multiple cloud service products and will need to maintain professional multilingual correspondence with clients and keep upto- date with new product offerings.. The primary tasks of this team consist of verifying caller identity, creating cases in the incident management system, and resolving technical issues. In instances where an issue cannot be resolved with available resources, agents are expected to thoroughly and accurately record the customer’s inquiry and initiate the escalat
Job Type: Full-time
Salary: ₹300,000.00 /year
Required education:
• Bachelor's
Required experience:
• International Voice Process: 1 year
Required language:
• English
Job Type: Full-time
Salary: ₹17,000.00 /month
Required education:
• Bachelor's
Required experience:
• Technical Support: 1 year
Job Type: Full-time
Salary: ₹300,000.00 per year
Experience:
• Technical Support: 1 year (Required)
Education:
• Bachelor's (Required