Technical Support Executive

Job Description :Desired Competencies (Technical/Behavioral Competency) :Must-Have : 1. Associate should have good knowledge in Splunk related activities like Onboarding logs to Splunk, queries to be used in Splunk and Dashboard creation in Splunk2. Associate should be well versed in Unix and Database (mySQL/Oracle)3. Associate should have good communication and a good attitude to learn any new technology/ functionality. Should have support background.4. Associate should be ready to work in shifts and also on weekend and holiday shifts5. Associate would be required to work on Weekend shifts and also on Holiday shifts.Good-to-Have :SN Responsibility of / Expectations from the Role :1. Associate should be working on Incidents, Change management service Requests2. Associate should be ready to work in Shifts, weekend Holiday shifts3. Associate should be able to communicate well in calls with clients4. Associate should strive to get hold of all related information of the application and support the issues independently. (ref:hirist.com