Technical Support Executive Jaipur

Providing technical support to the clients via different modes i.e. telephonic, chat, Email etc.

Majorly handle the software support calls from the clients

Solve the queries related to tax return filing, bill print issue and re-installation of software

Handle software customer complaints and provide appropriate solutions alternatives within the time limit

Secondary Job

Generate business New Lead for the Company

Provide online software demonstration and self-support to the clients

Contacting potential clients via email, chat or phone

Skills

Basic knowledge of Computer Applications and software's

Troubleshooting, software and hardware configuration

Candidate must be good with English and Hindi communication skills along with pleasing personality