Team Leader | International BPO | Ahmedabad

Description: Candidates with 2-7 years of experience in US health care (provider) Lead, motivate, coach and retain a team of Healthcare associates to deliver a superior customer experience through excellent service quality, product knowledge, investigation, request and fulfillment activities. Monitor calls to improve on quality, minimize errors and track operative performance and build an efficient and effective team. Extensive knowledge of insurance contracts, medical, hospital and dental...