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TCY Learning Solutions | Head | Centre Operations |12|16 yrs|

Location: Ludhiana, Punjab

Category: BPO Jobs

Posted on: 2025/09/10

You would be responsible for

- overall management of all centres run by company

- design and plan for monthly, quarterly and annual operating plans covering quality control, student impact metrics business delivery

- leverage technology to automate functions and drive impact across the entire value chain

- manage day to day operations including resource management, controlling budgets, resolving operating bottlenecks

Skills we require

- be able to work in a start-up / young company environment

- have strong execution discipline and time and productivity management skills

- have 15+ years of experience in relevant roles (preferred experience in education, BFSI and Retail Chains)

- be very upto date on technology tools that can multiply productivity including CRM, ERP, Audit and more

- enjoy managing large teams and driving operating and business impact through the centres and teams
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